1. South Jersey Gas Home Performance Program & Evaluation
Bruce Grossman, South Jersey Gas
Jacqueline Berger, APPRISE

2. Presentation Overview
SJG Energy Efficiency Programs
SJG Home Performance Program
Key SJG Home Performance Evaluation Findings
Summary and Recommendations

3. SJG’s Approach
Regulatory Partners Must Approve Program & Regulatory Policies Have Significant Impacts
Accommodate Potential Health and Safety Issues
Design Prudent Financing that Drives Savings & Stimulates Measure Implementation
Contractors are Critical for EE Promotion. Contractor Success Means Program Success.

4. SJG EE Program Goals
Increase energy efficiency opportunities for customers
Promote and enhance the use of the NJCEP offerings
Raise awareness of the whole house approach to EE
Increase awareness of efficient appliances & measures
Increase NJ employment in energy efficiency

5. HPwES Loan Participation
SJG Marketing & Participation
SJG Outreach & Marketing
Contractor Focused
Primary source of customer information
“Surround Sound”
Digital, print, radio, outdoor
Grass roots – local community events
Presentations – rotaries, chambers of commerce, small business associations
Test and Learn Approach
Shift advertising to what has been successful
Year
HPwES Loan Participation
2010
585
2011
321
2012
390
2013
267
2014
640
2015
1,168
3,371

6. SJG Evaluation Overview
Background Research
Program Data Analysis
Participant In-Depth Interviews
Participant Surveys
Contractor In-Depth Interviews
Usage Impact Analysis
Non-Energy Benefits

7. SJG HPwES Measures Year 2010 2011 2012 2013 2014 2015 Number of Jobs
585
321
390
267
640
1,168
Gas Furnace
89%
90%
92%
81%
91%
Gas Boiler 8% 7% 6%
13%
Central A/C Unit
62%
69%
77%
68%
70%
71%
Gas Domestic Hot Water Heater
76%
85%
87%
78%
83%
Air Sealing
17%
99%
100%
Attic/Floor Insulation
58%
75%
Attic/Wall Insulation
14%
21%
19%
27%
20%
16%
Basement/Wall Insulation 5% 9% 4%
Ceiling Insulation 2% 1%
11%
Custom Insulation 3%
Custom Safety Measure
28%
37%
64%

8. SJG HPwES Participation

9. SJG HPwES Measures

10. SJG HPwES Influence

11. SJG HPwES Savings Treatment Matched Comparison Net Savings # ccf%
Pre
Post
Raw
646
982
664
318***
32.4%
984
866
118***
11.9%
201***
20.4%
Degree Day
869
675
194***
22.3%
859
871
-13***
-1.5%
206***
23.8%
PRISM
628
865
680
184***
21.3%
889
-21***
-2.4%
205***
23.7%

12. SJG HPwES Contractor Savings

13. Matched Comparison Group
SJG HPwES Contractor Savings
Contractor 
Treatment
Matched Comparison Group
Net Savings
Average Project Cost
Obs
Pre
Post
Savings
ccf % A
281
890
678
211***
23.7%
883
897
-14**
-1.6%
225***
25.3%
$14,756 B 98
834
637
198***
806
812 -6
-0.7%
204***
24.4%
$17,697 C 50
746
615
131***
17.6%
742
745 -3
-0.4%
135***
18.0%
$14,839 D 47
901
696
205***
22.7%
882
898
-16
-1.9%
221***
24.5%
$15,743 E 34
872
694
178***
20.4%
875
920
-45*
-5.1%
223***
25.5%
$15,698 F 20
871
732
139***
16.0%
864
869 -5
-0.5%
144***
16.5%
$17,190
Other Contractors
116
887
702
184***
20.8%
879
-11
-1.2%
195***
22.0%
$15,595
All
646
859
675
194***
22.3%
-13***
-1.5%
206***
23.8%
$15,556

14. SJG HPwES Recommendations
Continue contractor outreach
Most important information source for participants
Assess Energy Finance Solutions loan process improvements
Most common participant recommendation
Collect data to assess magnitude of health and safety impact

15. SJG HPwES Continuation
Continue SJG Programs if Funding is Available
High Natural Gas Savings
Other Non-Energy Benefits
Increased Investments in Energy Efficiency