1. NUTV – Basic and Expanded Service
UNITS – April 29, 2004
NUTV – Basic and Expanded Service
Mark Reynolds
Manager, Support Services/TSS

2. What Is NUTV?
NUTV is the name Northwestern University Information Technology (NUIT) has given to its innovative system of delivering expanded television options to the University.
NUIT implemented NUTV in partnership with the Division of Student Affairs in response to student requests for access to expanded television options in individual rooms.
Currently, NUTV includes two "tiers" of service - Basic and Expanded.
Basic – 4 channels
Expanded – Additional 20 channels available in residence halls only

3. How Does NUTV Work? NUTV requires:
Technology from Video Furnace to encode video data and store it on a server
A multicast enabled network to transport the video signal from the server to the users computer
Video Furnace client software (downloaded to the user’s computer when NUTV access is requested)

4. What Are the Requirements for NUTV?
Network
A multicast-enabled switched Ethernet connection on the University network
Computer (to watch either "Basic NUTV" or "Expanded NUTV“)
working network adapter card (NIC)
“Expanded Service” available only on residence hall network
Partnership with Student Affairs
Channels determined by Student Affairs, typically by surveying students in the spring

5. What Are the Main Support Questions?
Software Updates May Be Required – Latest Version of:
Web browser
video card drivers
Java Virtual Machine (JVM).
Firewall configuration
Allow traffic from /25 to destination ports 7000& 7070 XP
Not Available on VPN/wireless network
Bridged or Multiple Internet Connections
Spyware on Computer

6. Questions? Support Center – 1-847-491-HELP