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EPiServer CMS training September 2016
EPi CMS training, September 2016 EPiServer CMS training September 2016
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Day 1 Day 2 Agenda Welcome Niels
EPi CMS training, September 2016 Agenda Day 1 Welcome Niels Introduction to the Master site 60min, Christian User experience, customer journeys and quality content, incl. works shop session 4h, Creuna Understanding the EPiServer user interface and options 60min, Catharina Improved GMC MAM support options 30min, Catharina Dinner 18:30, Roskilde Day 2 How to work with the CMS 5h, Catharina/Rasmus Mastering of product information via Commerce module 60min, Rasmus/Catharina Attention to SEO during migration 30min, Rasmus New analytic framework 30min, Rasmus
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Platform Content Web migration 2016 Digital features Development
EPi CMS training, September 2016 Web migration 2016 Platform Digital features Development Improved UI Integration Customer needs Quality content Improved flow Conversions Content
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The EPiServer platform
New Website & Platform, June 2016 The EPiServer platform Comprehensive vendor selection process Valuable OPCO feature requirements Flexible CMS with modular content blocks Product data imported to Commerce module Responsive design and simple navigation Support advanced web tracking with GA Automated translation flow via Language Wire Ready to support: Marketo (Marketing automation) Building Information Modeling (BIM) Product Information Management (PIM)
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Content ambitions Identified customer needs and ROCKWOOL priorities
New Web Platform, May 2016 Content ambitions Identified customer needs and ROCKWOOL priorities Revised the content and structure to improve the digital experience, and integrate product information, guidance, services and expert advice throughout the entire website Improved focus on “call-to-actions” and lead capturing Interviewed OPCOs and RI key functions Prioritized needs and map relevant solutions and content via customer journeys Web analytics, SEO reports, heat maps, surveys etc.
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Development of the Master site for rockwool.nn sites
EPi CMS training, September 2016 Development of the Master site for rockwool.nn sites User test PL PL Go live 15 Jun Master version 1.0 complete site structure with pre-selected content Deploy to RW insulation business Master version 2.0 Sep 2016 UK UK Go live 05 Jul DE DE Go live 29 Aug Insights, needs and content building Deploy to pilot OPCOs, local adjustments CMS training and rollout master website
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New pilot websites LEARNINGS LEARNINGS PL UK DE
EPi CMS training, September 2016 LEARNINGS New pilot websites LEARNINGS Important to use the “Master” as starting point and then add local content Ongoing dialogue between GMC MAM and OPCO made migration more smooth Substantial GMC MAM support required when building local content/modules Emphasize the need of focusing on customer experience Limited content causes risk of having a slim website and reduced flow Clear communications and alignment of further CMS development PL UK DE from to 250 pages from +750 to 250 pages from to 300 pages
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Manual for adaptation of the Master site for rockwool.nn sites
EPi CMS training, September 2016 Manual for adaptation of the Master site for rockwool.nn sites Products: Select, Convince, Advice, Help Support: Self-service options Advice: Expert advice, Knowledge sharing Misc: About, News, Career, Legal, Contact Download Site Structure & Content
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Improved support options
EPi CMS training, September 2016 Improved support options
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Align with RW-LAT & RW-SC
EPi CMS training, September 2016 Pilot migration & Go live High level plan Align with RW-LAT & RW-SC September 2016 (access to CMS) RW-RUS (2) RW-NA (2) RW-LAT (10) RW-SC (4) RW-CWE (4) RW-CEE (7) RFN (21) RP (15) COM (1) Deadline Oct 2017 Original schedule Revised schedule 19/8 2015
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CMS training session September
EPi CMS training, September 2016 CMS training session September INTEGRATED Web CMS platform MODERN Design & navigation BUILD-IN Analytics & Search MULTIPLE Utility services IMPROVED Support options New content and structure focusing on customer needs and lead capturing Check out the master site at
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One point of contact Christian Catharina Rasmus Niels RW-SC RW-NA RFN
EPi CMS training, September 2016 One point of contact Christian Catharina Rasmus Niels RW-SC RW-NA RFN COM RW-LAT RW-RU RP RW-CEE 1st level CMS support Master site adaptation + local content creation Follow-up meetings during migration Ongoing content reviews Go live preparations Improving SEO redirects CMS development priorities RW-CWE
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Modern website built on an agile CMS platform
EPi CMS training, September 2016 Modern website built on an agile CMS platform Improvements Responsive design The NEW website Focus on customer needs and customer experience Modern structure and navigation with relevant content Modular content blocks Clear “call-to-action” and lead capturing options The CMS platform Agile and state of the art technology Improved editor interface and marketing features Easy integration to other applications rockwool.PL live 15 June rockwool.UK live 5 July rockwool.DE live 29 August Migrations deadline : October 2017
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EPi CMS training, September 2016
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