1. 7/18/17
Customers Webinar
Australian market
5/2/2018

2. Customers & Partnerships
Overview
Profile
Venture Backing
Customers & Partnerships
700+ Live Customers
Company founded by sysadmins, built a product that’s now popular with sysadmins
Mostly self-funded but with powerful VC backing
Strong, happy customer base. Increasing adoption by large enterprises
Next slide: “Let’s look at some customers”
70+ employees
HQ in Silicon Valley, Development in Israel
Deep background in IT infrastructure management
Strong financial backing
Self-sustained business growth
Accelerating adoption by F500
Near-zero customer turnover

3. Accelerating Customer Adoption
Financial Services
Retail
Technology
Government
Manufacturing
Education
ControlUp used by most industries – basically anywhere where IT management is needed
Strongest presence in healthcare, finance & insurance, technology, manufacturing, government and education
Most customers have other IT management systems in place but use ControlUp most frequently.
Next slide: “Why is that? Let’s see”
Transportation
Utilities & Energy
Healthcare

4. More than 50 existing customers. Numerous partnerships.
In Australia
More than 50 existing customers.
Numerous partnerships.
Company goal for big focus and resources on the Australian market.
During March Our team will be visiting Melbourne, Sydney and other locations for Citrix events & business meeting- please contact us at to schedule a meeting or a demo.
ControlUp is the only solution in the market designed for rapid troubleshooting
It helps you find root cause to issues quickly, and take actions to remediate the issue from within the tool
Next slide: Let’s dive a bit deeper and look at it from an infrastructure perspective

5. Today’s IT Infrastructure Management Challenge

6. IT Infrastructure Monitoring IT Operational Analytics
IT Infrastructure Management – 2 Categories
Physical
Log analysis
Data Center Operations
Cloud Operations
Server-based Computing
Default Platform Monitoring Tools
“Next generation” Monitoring Tools
Compute
IT Infrastructure Monitoring
Virtual
Storage
Cloud
An organization’s fundamental technology stack doesn’t change often; compute, storage, network. But how those are delivered, is continually evolving, making life difficult for IT admins. This is especially true since environments become more hybrid.
Click: Management tools are generally grouped into monitoring (goes deep into tracking every metric of each platform) or analytics (goes wide with the effort collect data from all platforms)
Click: But what about troubleshooting? This is where IT admins spend a significant amount of time.
Network
IT Operational Analytics
Hyper Converged
Technology
Static
Delivery Platform
Dynamic
Management
Highly Challenging

7. 90% of Time Spent on… Troubleshooting?
Physical
Monitoring
Compute
Virtual
Storage
How does this help me with root cause analysis?
How does this help me with issue remediation?
Troubleshooting?
Cloud
Network
Hyper Converged
Analytics
Technology
Static
Delivery Platform
Dynamic
Management
Highly Challenging

8. Focus on Fast Troubleshooting
Monitoring
Fine-grained incident monitoring
Real-time triggers and alerts
Out-of-the-box threshold limits
Unique Value of
Troubleshooting & Remediation
Remote systems management
Drill down, up, sideways to discover root cause
Contextual Remediation
ControlUp is the only solution in the market designed for rapid troubleshooting
It helps you find root cause to issues quickly, and take actions to remediate the issue from within the tool
Next slide: Let’s dive a bit deeper and look at it from an infrastructure perspective
Analytics
Trend Analysis
Community-Based Metrics
Cloud-Based Platform

9. ControlUp 7.1
1) NetScaler monitoring- Add your NetScaler appliances to ControlUp to see all their respective resource usage: load balancers, gateways and HDX sessions running through any NetScaler appliance in real time.
2) Nvidia vGPU - See any vGPU which is assigned to a VM with a full stack of real-time performance metrics.
3) Published apps metrics- Real-time metrics showing the actual usage of the specific site's published applications.
ControlUp is the only solution in the market designed for rapid troubleshooting
It helps you find root cause to issues quickly, and take actions to remediate the issue from within the tool
Next slide: Let’s dive a bit deeper and look at it from an infrastructure perspective

10. Demo

11. Resources:
Sales:
Technical issues:
ControlUp knowledge base: