1. Documents

2. Memo Used internally within the same organisation to share information
between departments.

3. Letter
Can be sent to businesses to ask for payment or to accompany a CV for a job application.

4. Fax Should be used when sending documents
electronically so that the recipient knows the
content of the documents

5. Agenda
Should be issued to all persons asked to attend a meeting. They should receive it before the meeting and the topics for discussions in the meeting should be included

6. Minutes During a meeting notes will be taken to record
what was said. Once the
meeting is complete one
person normally types
up the notes in the form
of minutes. These will
then be sent to everyone
who attended the
meeting to check that
they are happy that
everything was recorded
accurately.