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Supplier Training Overview
SmartLaborII Supplier Training Overview
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Agenda SmartLaborII Program Overview SmartLaborII Tool Overview
Invoicing and Payment Process Additional Information and Support Question and Answer Session
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Program Overview
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SmartLaborII Program Business Purpose
To manage DXC’s Contingent Workforce through the SmartLaborII tool provided by Fieldglass. Benefits Inclusion in DXC’s Contingent Workforce Management program, through a simplified process and automated tool Inclusion in the SAP Fieldglass Training and Assistance Program Visibility to time tracking and invoicing Simplified invoicing and payment process. Quicker Payments, fewer issues.
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Who is Fieldglass & What is SmartLaborII?
Fieldglass is the Supplier for DXC’s solution to procure and manage Contingent Workforce (Agency Contractors) SmartLaborII The Fieldglass application has been configured to meet DXC’s business requirements and is branded as SmartLaborII
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MSP Team Desk AGS MSP Team Availability: Monday to Friday
The MSP Team is experienced and committed to providing excellent customer service, including support on; AGS MSP Team Availability: Monday to Friday 9:30 am -6:30 pm (IST) SmartLaborII application Policy and procedural support Issue resolution and customer service Reporting Job/Rate consultation and candidate shortlisting
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Team Objectives Service Quality Supplier Management
Drive a consistent and enhanced contractor experience, leading to improvements in strategic resource planning, efficiency, process alignment, quality of service and cost control. Service Quality Provide strategic supplier performance management through quarterly business reviews and fostering a supplier friendly program. Supplier Management AGS (MSP Team ) will take on the role as a central point of contact with agencies supplying contingent workers through use of the Fieldglass system. Single Point of Contact
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SmartLaborII Tool Training
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Course or module title Date or rev. # HP Confidential – For training purposes only
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Submitting Candidates
1 2 You can withdraw the existing contractors or you can submit new When identifying a Job Posting, select it and press Submit New or Submit Existing Important to know The job requirements are standard, however the DXC managers may add extra requirements; e.g.: languages skills etc. Please review the Job Posting and use “Decline” if the request cannot be processed.
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Accepting the Work Order
The Work Order equals the Purchase Order Once the Work Order is accepted by the Supplier, the Work Order will have to be activated by DXC The candidate can register to work after DXC has activated the work order It is very important for the supplier to review the Work Order and validate that all bill rates and costs are accurate
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Complete Onboarding Tasks
Several of the Onboarding Tasks are a legal requirement. All tasks must be completed prior to contractor assignment Work Order Status will remain in “pending” until all onboarding tasks are completed DXC is responsible to validate completion of Onboarding Tasks
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Receiving Notifications
Every time you access the Tool and you perform changes, submissions, etc., you will be notified via You can also check the Notifications in the “Messages” tab.
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Invoicing and Payment
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Course or module title Date or rev. # HP Confidential – For training purposes only
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How to invoice DXC Review IER Report - Invoicing
Take the IER Report received and make sure all information is accurate: rates, period, employees, total amount. If no error is detected, proceed with invoice creation Go to Column AD “Amount”, the sum of this column should be the Base amount for the invoice creation. On your invoice, include the taxes required according to your region Once invoice is created on your side (Vendor), you have to submit it for payment. Remember to indicate PO# assigned for your Company code within invoice created.
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How to invoice DXC Review IER Report – Credit Note
1.25% MSP Fee is applicable to all invoices for Labor services. This fee should be applied to all Labor hours registered during a period of time. Go to Column AM “MSP Fee”, the sum of this column should be the Base amount for the 1.25% MSP Fee creation. On your credit note, include the taxes required according to your region Once Credit note is created on your side (Vendor), you have to submit it for payment Remember to indicate PO# assigned for your Company code within credit note created.
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How to submit invoice + credit note to DXC
Invoice submission According to each region, Invoice and credit note created should be submitted for payment through available systems:Tungsten, SWAN, MALA, scanning team Tungsten – Vendor needs to create a User ID an Password directly into Tungsten home page SWAN / MALA / VIM– Vendor needs to submit PDF for the invoice/credit note according to each portal requirements. Address was sent to suppliers Feb. 19th Scanning team – Vendor needs to send PDF for the invoice directly to Scanning Team assigned for your corresponding region. You should get a WOID confirmation after submission is effective.
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How to submit invoice + credit note to DXC
Paper invoices Standard process set up for India Company codes (INES, INA7, INET) is dedicated to paper invoices only. Supplier is to submit invoices to INES Scan location address INES Scanning team will scan the invoices through VIM and set them in DXC LH system Address was sent to suppliers Feb. 19th
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Invoice process for payment
Smart Labor team approve/reject When the invoice and the credit note are submitted for payment through or portals available, Vendor should get a confirmation folio of submission. Invoice/ Credit note, if submitted correctly, will be approved or rejected by the PO Requestor APPROVAL: 1.-Invoice Base amount should be a match to column AD “Amount” total sum 2.-Credit note is submitted along with the invoice REJECTION: 1.-If the invoice is not a match to the IER Report (base amount is not a match to the IER Report column AD) 2.-If the invoice is a match but the credit note is not submitted along with the invoice.
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Invoice process for payment
Payment process flow If the invoice is approved for payment by PO Requestor, payment process should flow as regular. Net Terms for payment will be as agreed in Contract for service. There is no further action to take at this point. If the invoice is rejected Vendor should get a rejection notice from AP Team. When rejection is due to a mismatch, vendor has to issue a new invoice + credit note and re-submit for payment. IER Report discrepancies If Vendor thinks there is something wrong within the IER Report (wrong rates, missing information, duplicate values, duplicate periods) First point of contact would be Allegis. Allegis will get vendor the support required to understand where the issue is according to vendor. IER Reports cannot be corrected or re-run, any correction has to be submitted according to Allegis advice and corrections will be visible in following IER Report run.
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Additional Information and Support
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DXC Supplier Portal SmartLaborII Supplier Portal
Supplier Reference Information: Supplier Financial Tools & Help Supplier Resources Supplier Compliance Requirements Contingent Worker and Employee Resources Supplier Contingent Labor SLII Countries and AC Lite Model Countries Legal Documents Non Disclosure Agreement Assignment Beginner Checklist Supplier Handbook Invoicing and Guidance SmartLaborII Program – Supplier Training Overview Find your invoice in SLII and AP Online Karli to confirm with Kristin
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SmartLaborII Support Contacts
Training slides, SmartLaborII information Supplier Portal Link AGS Labor Desk Work orders, Rates, Job Postings SmartLaborII GP Help Level 1 Escalation Missing time, General help Missing IER, Purchase Order Issues, AP Online Invoice payment status
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Q&A Additional information and questions
Q1. What is Supplier’s role in this engagement DXC’s relationship is with the Supplier and DXC will make payments to the Supplier directly Supplier will manage the relationship with the Contractors, ensure that time is tracked accurately in the SLII tool and will be responsible for payment to their Contractors Q2. Candidate Submission SLII limits a supplier’s ability to submit only 2 candidates per job posting Q3. Onboarding Supplier will be responsible to ensure that all onboarding tasks are completed for each candidate prior to work commencement for DXC (Drug Screening, Background checks, etc.) Q4. Time Tracking and Payment Agency contractors will be responsible to track their time in SLII in addition to any internal DXC systems required Supplier will be paid based on the hours submitted by their agency contractors and documented in SLII Non-Integrated Invoicing – Invoices for the non-integrated invoice countries are to be submitted by Supplier via normal invoicing process and based on the hours submitted to SLII by the agency contractors. These invoices will be matched to the information in SLII for payment validation. Purchase Orders for submission of these Invoices will be provided by DXC.
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Thank you.
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