1. Flowcharts
The following sample flowcharts are easy to customize. Simply click on a word, shape or rule to edit, change color or adjust an element.
Contents
Slide 2: Basic Flowchart Shapes and Definitions
Slide 3: Flowchart Example: Brewing Coffee
Slide 4: Flowchart with Horizontal Swimlanes
Slide 5: Flowchart with Vertical Swimlanes
A “Swimlane” indicates the department or system responsible for a specific part of the workflow or process.

2. Basic Flowchart Shapes and Definitions
Start / End
The start or end of a workflow.
Project / Task
Process or action.
Input / Output
Data: Inputs to, and outputs from, a process.
Decision
Decision point in a process or workflow.
Split or
Merge
Upright indicates a process split, inverted indicates a merge of processes.
Document
Document or report.
Connector
Used to connect one part of a flowchart to another.
Off Page Connector
Connector used to connect one page of a flowchart to another.
Manual Input
Prompt for information, manually entered into a system.

3. Flowchart Example: Brewing Coffee
Start
Grind Beans
Coffee Grinder
Task
Add Filter
Read Instructions
Merge
Inputs
Brew
Document
Add Coffee
Coffee Pot
Inputs
Add Water
Decision
Decision
Pour
Sugar
Cream
Yes
Coffee Mug
Coffee Mug No
Manual Input
Yes No
Task
Drink
Finish

4. Flowchart with Horizontal Swimlanes
Decision
Start
Input No
Yes
Finish
Department
Manual Input
Task
Department
Group Three
Merge
Document
Department

5. Flowchart with Vertical Swimlanes
System One
System Two
System Three
System Four
Start
Process Improvement
Produce Documents
Review data No
Process Improved?
Input / Output
Yes
Change Process
Completed