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Retail Market Forces ↑ ↓ Industry Consolidation
Microsoft Dynamics Retail Market Forces Industry Consolidation Fewer, larger retailers Aggregation (Amazon) Changes in Customer Behavior Change in Consumer Behavior Increase in online shopping/ordering Declining brand loyalty Value (cheap) orientation 24/7 support expectations Show-Rooming Changing demographics (baby boomers/Millenials) New payment forms (smartphones, PayPal) Economy Macro level economic shifts. Slow recovery Less disposable income Limited access to credit (consumers and retailers) Low consumer confidence ↑ Marketing Costs ↓ Average Purchase Value YOY Same Store Sales Incremental Sales Inventory Borrowing Costs Returns Differentiation Gross Margins Profitability Working Capital Labour Costs Sales/Square Foot Customer Retention Inventory Turns Merchandising Costs Leasing/Real Estate ($) Discounting/Matching COGS Online orders Regulatory Anticipated or legislated changes Import compliance Chip & Pin Change Taxation/Minimum Wage OH/S Legislation Competitive Pressure Changes in competitor behaviour/new entrants. New online entrants Heavy discounting New specialty entrants Free/expedited shipping Amazon Directions: The purpose of this slide is to provide a 2nd example of key industry drivers affecting the retail market, as another example. Speaking Notes: Here is another example of some of the key factors affecting the retail market. These present key opportunities for new innovative solutions and IP development. Product/Service Commoditization Inability to differentiate based on product or service offering. Copyright Neural Impact Inc. 2016 © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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