1. Setyabudi Indartono, Ph.D
Conflict Management
V.2014

2. The Introduction The Nature of conflict & Managing conflict
Empirical Studies  & Case of Conflict
Perspective of Conflict: Positivism and Transcendental

3. The Nature of conflict & Managing conflict
Etymologically deriving from the Latin conflictus, which means the act of striking together from confligere to strike together, from comfligere to strike, conflict arises in relationships and it is a universal human experience.
Conflict is defined as a disagreement through which the parties involved perceive a threat to their needs, interests or concerns
Workplace conflict is may be because of scarce and insufficient resources; such as time, status or budgets: because of values; such as political preferences, religious beliefs, deep rooted moral values: and because of insights, facts, perceptions, world views and may be because of any possible combination of these issues.

4. Perceptions in conflict is created by
Culture, race, and ethnicity
Gender and sexuality
Knowledge (general and situational)
Impressions of the Messenger
Previous experiences

5. Types of conflict
Affective Conflict / Relationship Conflict: deals with interpersonal relationships or incompatibilities not directly related to achieving the group's function
Substantive Conflict / Task Conflict: involves disagreements among group members about the content of the tasks being performed or the performance itself
Conflict of Interest / Clash of Interests: occurs “when each party, sharing the same understanding of the situation, prefers a different and Some -what incompatible solution to a problem
Conflict of Values: occurs when two social entities differ in their values or ideologies on certain issues

6. Levels of Conflict Intrapersonal Conflict (Within one’s personality)
Interpersonal Conflict (Among persons)
Intra-group Conflict (With in group)
Inter-group Conflict (Among persons)

7. Managing conflict Satifyng managing conflict
Organization Learning and Effectiveness
Needs of Stakeholders
Ethics

8. Empirical Studies & Case of Conflict
International Conflict Management
Conflict at Higher Education
Conflict at Manufacturing Organizations
Conflict at Service Organizations
Publict vs Private Institution Confict

9. Perspective of Conflict: Positivism and Transcendental point of View
What is Positivism
What is Transendental

11. Objctives of Conflict Increase Productvities
Elaborate dynamic behavior
Split the nature of characters
Streamline Organizational Politics

13. Objectives Reminder of human being positioning as a slave of God
Closer and strengthen believing of God
Increase respecting to others, properties, and creativities
Reduce arrogance, envy, malice, slander, prejudice, and treacherous
Soften hearts
mengurangi kesombongan, iri, dengki, fitnah, buruk sangka, dan khianat

14. Outcomes Straight Faith Right worship Good in morality
Strong Physicallly
Extensive knowlege
Fighting on him/her self
Discipline
Well Organized
Independent
Helpful to others