1. Org development ORG CHANGE MANAGEMENT HR Graduate Intern
Shelby Reichardt

2. Role Alignment Business Unit Business Unit Business Unit Business Unit
Head of HR
HRBP
HRBP
HRBP
Sr HR Consultants
Sr HR Consultants
HR Consultants
HR Representatives
International HR Team 22

3. Organization Development (OD)
Typical Organizational Issues addressed:
Business Unit is not meeting organizational commitments; possible ambiguity around why
Capability building
Strategy shift to align with a change in the external environment
Introducing change into the organization, enterprise, and/or multiple business units
New leader; new vision
Influencing across boundary issues
Intra and inter-team interpersonal issues
Competing priorities
Norms not aligned with strategy – culture alignment in the system
OD works with business leaders and HR partners to enhance an organization’s effectiveness addressing a wide range of issues, using customized structured interventions in the areas listed below:
Organizational Effectiveness
Measuring the effectiveness and/or identifying weaknesses in the organization’s capability to effectively and efficiently deliver value. Driving planning forward to develop the organization.
Climate/culture assessment
Methods and techniques to identify key issues
Data gathering methods, analysis, and diagnosis
Action planning for resolution
Organization assessment
Strategy
Developing or realigning strategy against external needs. Often done in concert with an Organization Assessment.
Vision, mission, purpose
Value proposition
Strategic alignment in light of organization effectiveness assessment
Organization and environmental (i.e. customers, stakeholders, competitors, etc.) analysis
Identification (or development) of strategies for external growth, internal growth, retrenchment, competitive advantage
Strategy implementation
Organization Design
Creating or revisiting structures, and operating and/or engagement models. Includes roles and responsibilities to speed effective delivery of business outcomes.
Systemic diagnostic
Organization structure, sizing and alignment
Roles and responsibilities
Support systems (decision rights, governance, lateral mechanisms, etc.)
Governance
Determining levels of accountability and degrees of responsibility. Providing mechanisms to prioritize work and measure performance.
Success measures, organization performance management
Prioritization
Communication framework
RACI
Operating principles
Culture
Establishing and enacting plans designed to create a future-state culture (behaviors, practices, mindset, norms). Successful culture change is manager led.
Culture assessment and recommendations
Systems approach to culture change
Change Management
For OD efforts without an OCM resource. Assistance in organization readiness assessments and change management plans, including associate engagement, stakeholder and sponsor management, and communications.
Organizational readiness assessment
Building business case for change
From/to gap analysis
Stakeholder analysis
Change management planning
Sponsorship
Team Effectiveness
Strengthening team (intact, cross-functional, and matrix) performance. This includes determining and resolving team issues, and driving towards team cohesion and alignment.
Purpose/vision development
Goal setting
Chartering
Styles
Conflict management capability
Executive or management counsel
In the context of the OD effort, providing feedback and guidance to leaders.
Influencing
Building coalitions
Leadership communications

4. Tools and Assessments Team Development Individual Assessments
Drexler-Sibbet Team Performance Model
Denison
LEGO Serious Play
Individual Assessments
Basadur Applied Creativity
The Birkman Method
Herrmann Brain Dominance Instrument (HBDI)

5. What do I do? Literally never gotten anyone a coffee or made copies
Assist in interviews for diagnostic purposes
Create custom change management workshop, assist in facilitation
Interpret assessment results, perform and design individual and team debriefs
Create and design media for facilitation

6. Questions?
Contact Information:
Shelby Reichardt
Cell: