1. Working Knowledge Training
Lesson 1

2. Overview How to navigate to the VT3000 Welcome Page
How to Log In to VT3000
How to setup a User Group
How to setup a User
How to setup a Schedule with Shifts
How to Augment a Schedule

3. Welcome Page 1. Open a web browser (Chrome preferred)
2. Type in the IP Address of the VersaCall computer/server
3. Buttons – multiple buttons available – coinciding program is named below the button

4. Welcome Page
4. Select Sign-In to login for all VersaCall programs one time.
5. Select the Support icon to submit a support ticket for assistance
6. Select the Help icon to visit our VersaCall Wikipedia page.

5. VT3000 – Log In 1. Select VT3000 – VT3000 Core Software button
2. Log In with your User Name & Password
Default User Name = admin – Default Password = admin
Keep Me Signed In – remain logged in to VT3000 until the web browser is closed
Login – select once user name & password have been entered

6. User Groups 1. Select Administration – select User Groups
2. Select the Administrators group – select Edit or select Add
3. User Group Name – enter a name for the Group

7. User Groups
1. Application – will list all installed VersaCall programs
2. Each section of the software is reflected
Place a checkmark in the option you want to be allowed
Remove the checkmark from the option to deny that ability

8. Users 1. Select Administration – select Users
2. Select an existing User – select Edit or select Add
3. User Name – enter a name for the User – this will be used on the Login page

9. Users
4. Full Name – enter the name of the user – this will show on the User List
5. Password – enter a password for the user – this will be used on the Login page.
6. – enter the address of the user – this is used when filling out a Service Ticket
7. Phone Number – enter a phone number for the User – this is used when filling out a Service Ticket
8. User Group – select a user group for this User.
9. Theme – select a theme for the User – Default is generally used

10. Shifts/Schedules – Schedule Properties
1. Select Configuration – select Shifts/Schedules
Configuration
Shifts/Schedules
2. Select an existing Schedule – select Edit or select Add
3. Schedule Properties
Schedule Name – enter a name for the schedule: Start of Day – enter the time of day that production begins
Crossover – leave set to Auto Detect: Schedule Type – leave set to Standard

11. Shifts/Schedules – Shifts/Shift Properties
1. Select Shifts from select menu
2. Select an existing Shift from shift list – select Edit or select Add
3. Schedule Properties
Shift Name – enter a name for the shift: Use By Default – leave this selected

12. Shifts/Schedules – Shifts/Shift Properties
1. Schedule Properties
Start Time – select shift start time: End Time – select shift end time: Applies To – select box next to day of week this shift is used
2. Breaks – select Add Break link to add
3. Schedule Properties
Start Time – select break start time: End Time – select break end time: Description – enter a name for the break

13. Summary Home Page VT3000 Login User Groups Users Shifts/Schedules
IP Address – VersaCall Computer/Server
VersaCall Software Navigation
VT3000 Login
User Name
Password
Remain signed in
User Groups
Select actions that the User is allowed to complete
Users
Enter a User Name
Enter a Password
Shifts/Schedules
Enter the Start of the Schedule
Add Shifts
Add Breaks to Shifts
Augment Schedules

14. Practical Application
Home Page
Open a new web browser – type in IP Address of the VersaCall Computer
Did the VT3000 Welcome Page load?
VT3000 Login
Select VT3000 Core Software from Welcome Page
Login using the default user name and password
Did the VT3000 Core Software Home page load?
User Groups
Create a new User Group
Users
Create a new User
Assign the new User to the Group you just created
Log out then Login with the new User information
Were you able to log in?
Were you able to access Audio Files?
Shifts/Schedules
Create a new Schedule

15. Additional Information
VersaCall VT3000 Wikipedia page – a manual that mirrors the software
Overview Pages
User Group
Users
Shifts/Schedules
How To Guides – step by step instructions on specific tasks
Add a User Group
Add a User
Add new Schedule