1. The Global Manager
Extends concepts and models from one-to-one relationships (we-to-them) to
holding multiple realities and relationships in mind at once and
acting skillfully on this more complex reality
Controls less and facilitates more
Ideas,processes, behaviors of others
Makes strategic decisions on what is best for
the customer (wherever she is),
the business, and
the employees (wherever they are)
Manage in ways consistent with customers and employees’ diverse values and cultures

2. Skills required of global executives

3. Traits of Effective Global Executives
Develop and use global strategic skills
Design and function in flexible organization structures
Manage change and transition
Manage cultural diversity
Work with others in teams
Communicate effectively
Learn and transfer knowledge in an organization that spans national borders/cultures
Enter into trusting alliances; operate with high degree of personal integrity and honesty
Take risks, experiment
Develop personal mobility and a stateless perception of world
Implement strategy effectively; from ideas to action...

4. Effective global manager expertise
Global Strategic Expertise
Balance between capitalizing on resources and needs within national boundaries and the ability to capture a vision of a world without boundaries
Adaptive Expertise
Create adaptation, change and flexibility for manager and the organization
Cross-cultural expertise
Knowledge about own and other cultures
Use of this knowledge to act constructively in interactions
Make and implement strategic decisions
Design and implement organizational systems
Interpersonal expertise
Communication,teamwork, negotiation, leadership