1. Managing and Rewarding Performance
Performance Management System
A process establishing performance standards and appraising employee performance in order to arrive at objective HR decisions and to provide documentation in support of those decisions
Learning Objective #6
Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Ninth Canadian Edition
Copyright © 2009 Pearson Education Canada

2. Performance Appraisal Methods
Written Essays
Critical Incidents
Graphic Rating Scales
Behaviourally Anchored Rating Scales (BARS)
Multiperson Comparisons
Management by Objectives (MBO)
360-Degree Feedback
Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Ninth Canadian Edition
Copyright © 2009 Pearson Education Canada

3. Exhibit 11.13 Advantages and Disadvantages of Performance Appraisal Methods
Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Ninth Canadian Edition
Copyright © 2009 Pearson Education Canada