1. Best Practices for Mobile Ticketing Nat Parker, CEO GlobeSherpa
March 18,

2. System Security Security is a constant pursuit
PCI-compliant payment processing (consider indemnified vs. un-indemnified platforms)
Encryption (SSL certificates, 256 byte local)
Virtual inventory of fare products, good business process
Barcode scanning of every ticket vs. as an audit mechanism
Layered approach to Visual authentication
Dynamic animation (changes regularly)
Time Stamps
Ticket Credentials (fare, rider, zones)
Day code
On-demand tap feature

3. User-Experience Design
Cross platform development (iOS, Android, BB, mobile web) – impact on code base
Use common navigation and functional archetypes (tab groups, drop downs, etc.)
Native apps vs. mobile web (off-line functionality)
Agency fare structure drives app design (drop down vs. wizard buy process)
Functionality for multiple riders
Integration with payments for parking and events