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Published byNoelia Cobbett Modified over 10 years ago
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Winter Weather Communications Bruce Howard, Director of Customer Services and Marketing Metro Transit - Serving the Minneapolis / St. Paul Area February 26, 2013
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81 million rides in 2012 Serves 60 cities 127 routes 125 bus 1 light rail line 1 commuter rail line 941 vehicles 2,800 employees $323 million budget METRO Green Line LRT to begin service in 2014 Metro Transit at a Glance We at Metro Transit deliver environmentally sustainable transportation choices that link people, jobs and community conveniently, consistently and safely.
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Minnesota at a Glance – Dec. 9 Blizzard
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Preparing for the Storm Winter Weather Team Tracks storms Operational readiness Communications On-time performance Number of stuck buses Incidents…
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Communicating with Customers and Media
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The Marketing Opportunity
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Transit to the Rescue
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The Results Ridership Northstar Light Rail Bus Routes Social Media Media Coverage Positive testimonials
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Completing the Circle
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Contact Information Bruce Howard Director of Customer Services and Marketing 612-349-7694 bruce.howard@metrotransit.org John Siqveland Manager of Public Relations 612-349-7089 john.siqveland@metrotransit.org
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