1. Resilience in Health Care
Bouncing back!
14/11/2018
L Allison

2. Consider..
What is happening in the NHS that may cause you stress today?
What is happening in your own workplace that may cause you stress?
What is it like to work there?
Workplace culture
Caring culture?
Looking after staff?
Caring Cultures fons
staff-experience/health-work-and-wellbeing/how-are-you-feeling-nhs-toolkit
resilience ways-to-bounce-back
14/11/2018
L Allison

3. Stress…What keeps you awake?
Signs and symptoms of stress:
Tiredness
Depression
Anxiety
Reduced effectiveness
Alcohol, diet, weight, smoking
So… What is going on?
14/11/2018
L Allison

4. Emotional Labour of Nursing
Smith (1979, updated 2012). Linked research with Hochschild (1983) “The Managed Heart”
Supressing feelings
Sustain outward countenance/disguise stress
Empathy and attentiveness, reassurance
Results in Patients feeling cared for and safe
The little things matter
So… the need to learn to be resilient!
14/11/2018
L Allison

5. Resilience Resilience is the ability to “bounce back” Taking control
This is not an option in your role
You need to stay confident and strong in mind, body and spirit
So… what can we do to care for ourselves?
14/11/2018
L Allison

6. 5 top tips (ref) Connect Learn Give Take notice Be active 14/11/2018
L Allison

7. And Finally…Be yourself
Bounce as much as you like!
14/11/2018
L Allison

8. Keep Dancing! Bring-Me-Sunshine-video-to-patient-with-winter-blues
Thank you and best wishes to you all!
14/11/2018
L Allison

9. References
Hochschild, A. R. (1983) The Managed Heart: Commercialisation of Human Feeling. Berkeley: University of California Press
New Economics Foundation (2008) Five ways to Wellbeing. (Cited in Craig, M. (2015) Providing Support to Teams in Difficulty. Nursing Times: Vol 111: No 16, p21-23)
Smith, P. (1992) The Emotional Labour of Nursing: How Nurses Care. Basingstoke: Palgrave Macmillan.
Smith, P. (2012) The Emotional Labour of Nursing Revisited. Can Nurses Still Care? 2nd Edn. Basingstoke: Palgrave Macmillan.
14/11/2018
L Allison