1. Empowering teams to succeed MAV Presentation
Digital Age
Empowering teams to succeed
MAV Presentation
30 June 2017

3. Does your office look like this?
Desks filled with files, papers, filing cabinets and clutter.

4. Introducing Activity Based Working
Exploration of ABW as a concept
Visit established sites in Sydney
Pre-investigation assessment by Veldhoen (2012)
Senior Management Team decision (2012)
Establish program for cultural change ( )
Move to new office (November 2014)

5. The journey for Cardinia
First Council in Australia to embrace Activity Based Working
Attraction and Retention (Employer of Choice)
Position the organisation for the future and the way the world of work is moving.
Evidence based on improved productivity and customer service
Aligns with our values and builds and strengthens our culture

7. Culture of trust

8. Outcomes rather than activity
Ability to work from home, different parts of the office or any wifi location
Flexible working arrangements for all staff
Track workflows through Open Office
Timmy Smith
Permit Number Display
Lodged Date
Site Address
Reason For Permit
Stat Days
Status
T170092
15 February 2017
Linden Road, Pakenham Upper VIC 3810
Earthworks associated with a dam extension and construction of an outbuilding
Planner Assessment
T170111
08 March 2017
800 Caldermeade Road, Catani VIC 3981
Construction of an outbuilding
Further Information
T170216
20 April 2017
27 Rupe Lane, Tynong North VIC 3813
Advertising Signage

9. How we work

22. Technology – The Good Lync / Skype for Business
Remote access – work from anywhere
Printing – 3 printers in the building and only 1 is colour
Ultrabooks / Workstations – everyone having the same thing

23. Technology – The Improvable
Interactive Whiteboards
VCAT Papers
Etiquettes – consistency to keep working on them
Magistrates Court Papers

24. Electronic Planning
Online lodgement web portal including payment

25. Electronic Planning
Management of applications through Open Office

26. Electronic Planning Online advertising & objections
Signing of reports and approving plans electronically

27. Electronic Planning Electronic Council papers
All correspondence kept in Trim

28. Health
Open Office is used for Health Inspection

29. Health
RIAMS (Regulatory Information and Management System) cloud based platform.

30. Building
Building surveyors use Open Office to track their workflow

31. Paper savings = dollar and environment savings

32. Record management = good governance & effective business
490% increase

33. Record management = good governance & effective business
88% reduction

34. Development Services saving 99c in the dollar on Customer Transactions
As of ePlanning going live 55% (90/165) of planning permit applications have been lodged digitally – without any marketing to the community (March 30, 2017)

35. The next stage of Cardinia’s transformation
Single View of the Customer, Digital Customer Engagement & Data Transparency are the next big transformation stages
Our ability to control data quality will be the key to success or failure

36. What has worked? well? 81% 85% 77% 82%
We are more resilient
We are empowered
We are more productive
96% said we feel more flexible and adaptable to change post move this has recently moved to 86%
85%
feel trusted by our leaders
77%
finding greater efficiencies
Healthier
9 in 10 staff have found ways to work more efficiently
Our relationships are better
Technology supports us
We are healthier
81%
use mobile technology for better outcomes
73% agree their health and wellbeing is supported by working smarter
82%
Cross-functional relationships
8 in 10 said they find opportunities to collaborate

37. What can we improve? 24% 36% Only 53% consistent
Our immediate
team connection
Leadership and
accountability
Allowing focus work
Healthier
People felt connection to their immediate team has decreased from 78% pre to 54% post move
24%
Camping means I cannot use the spaces I need
Leaders leading the way
36%
say we are not being held
accountable by leaders
We are not all using the spaces as designed
39% observing interruptions
Doing what we said we would do
Only 53% consistent
“Not everyone is embracing the new way of working”
18% seeing inconsistent role modelling
Only just over half of us see the etiquettes practiced

38. Would we go back?
91% of us who completed the November Pulse Survey would not go back to a traditional way of working.

39. Edit your footer in 'Insert>Header and footer'
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