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Company Oriented Marketing Strategy
Professor Joel Huber Marketing 360 Marketing Management Fuqua School of Business Oldies but goodies
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Agenda Strategic Planning Marketing Planning BCG Matrix GE Matrix
Core Competencies: SWOT analysis
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Marketing Strategy “More than half the polled executives at 250 corporations ranked Marketing as the most important element of strategy” (Yankelovitch, Skelly & White Survey 1995) Why? Strategy is necessarily externally focused and so is marketing
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Strategic Planning and Marketing Planning
* Situation Assessment * Organizational Mission * Org. Objectives * Org. Strategies Marketing Planning * Marketing Objectives * Marketing Strategies Target Market Marketing Mix * Marketing Plans What are other components of organizational strategy? --Financial strategy, risk return, sources of funds Personnel strategy—What kinds of people do we want working here, what incentives Informational strategy—Information flows within the corporation Manufacturing strategy—where we get value added in the value stream Ethical strategy—What constraints do we put on our actions…what goals do we have beyond shareholder value Note how this is changing: The value of a centralized unit to plan has received little empirical support in the last 20 years. Portfolio Analysis Implementation Control
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Corporate Strategic Planning
Identify Strategic Business Units (SBU’s) Analyze, Evaluate Current Business Portfolio Identify New Business Arenas to Enter Define Corporate Mission
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1. Define Corporate Mission
What is our business? Who is the customer? What is the value to the customer? What will our business be? What should our business be? How would this be defined in terms of the business you are in? Define Competitive scope Market scope Vertical scope Distinctive competence Product/market scope -Peter Drucker
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2. Identify SBUs Single business standing alone from rest of company
Having own competitors and customers Has own manager who is responsible for strategic planning and profit This definition has both a political and a strategic component
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3. Evaluate the Current Business Portfolio
The Boston Consulting Group (BCG) Matrix The General Electric (GE) Approach Both of these were developed in the early to mid 80’s, but they strong impact on current management thinking
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Portfolio Analysis: The BCG Matrix
??? Based on the principle of balancing cash flows Invest STAR PROBLEM CHILD High >10% Reinvest Cash Flow No Invest Cash Required Growth & Low <10% BCG came on the business strategy in the mid ’80 and had an enormous impact. Dimensions focus attention on Dominance compared with biggest competitor: How many competitors can be cash cows? One! Real growth of at least 10% per year: involves tremendous investment in infrastructure to grow. Problem of scale.. Divest Cash Flow CASH COW DOG 10 1 Relative Market Share wrt Biggest Competitor
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Portfolio Analysis: The BCG Matrix
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Portfolio Analysis: The BCG Matrix
The idea is to transform selected problem children to stars and then once they are dominant and the market slows then milk them for to develop more problem children and support more stars.
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Why BCG was so successful
Barnyard metaphor Two dimensions: Growth and Share Was an engine for change Balanced cash flows and focused executive attention on high growth areas Helped management make difficult decisions Milk cows, support winners, select breeding stock and shoot dogs
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How BCG became obsolete
Cash flow became less of an issue with more efficient capital markets and lower interest rates Process could be manipulated by defining the market narrowly or broadly Multiple companies could not jointly pursue a strategy to be #1, but they tried…with disastrous consequences The last point is critical for strategic thinking. Like any product a strategic idea only creates wealth if others are not doing it…
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The General Electric Model
5 High 3.33 MARKET ATTRACTIVENESS Medium 1.67 GE was the father of corporate planning…this is their model. Low 5 Strong 3.33 Medium 1.67 Weak BUSINESS STRENGTH
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Evaluating Market Attractiveness and Business Strength
Notice that elements of BCG are here we have market growth and market share, but other issues as well. The process of determining weights and information makes strategy formulation a more bottom up process. Management is involved and buys into it.
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Management Strategies
5 Protect Position Invest to Build Build Selectively High 3.33 Build Selectively Selectivity/ Manage for Earnings Limited Expansion or Harvest MARKET ATTRACTIVENESS Medium 1.67 Protect and Refocus Manage for Earnings Divest We have a more nuanced version of the barnyard metaphor. Low 5 Strong 3.33 Medium 1.67 Weak BUSINESS STRENGTH
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Problems with portfolio models
Subjective inputs lead to self-confirming strategies Lack of independence of SBU Cannibalization Synergy Works best with companies at the edges As SBU’s today become more independent, the need for corporate level planning diminishes. The need for SBU level marketing planning does not.
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The Marketing Plan - Integrating the 3 C’s and the 4 P’s -
Current marketing situation (3 C’s) Opportunity and issue analysis (3 C’s) Objectives Marketing strategy (4 P’s) Action programs (4 P’s) Project profit-and- loss statement Background data on sales, costs, profits, market, competitors, distribution, and environment. Identifies the main opportunities/threats, strengths/weaknesses. Defines plan’s financial and marketing goals in terms of sales volume, market share, and profit. Presents the broad marketing approach that will be used to achieve the plan’s objectives. Presents the special marketing programs designed to achieve the business objectives. Forecasts the plan’s expected financial outcomes. Adapted From: Philip Kotler, Marketing Management, pg. 89.
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SWOT: Strengths and Weaknesses
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SWOT: Opportunities and Threats
Success Probability Probability of Occurrence High Low High Low 1 2 1 2 High High Attractiveness Seriousness Low 3 4 Low 3 4 Opportunities - e.g., Technology 1. ___________________ 2. ___________________ 3. ___________________ 4. ___________________ Threats - e.g., competitor 1. ___________________ 2. ___________________ 3. ___________________ 4. ___________________
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Agenda: Key Take Aways Strategic Planning Marketing Planning
BCG Matrix GE Matrix Marketing Planning SWOT analysis
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