1. Professionalism/ Interpersonal Skills
C/CAPT SHAUN FURTER

2. Overview Personal Presentation Self-Awareness Switch Personality Types
Different Approaches
Interacting with Upper Echelons

3. Personal Presentation
Confidence- “Fake it till you make it”
Never sound or appear unsure
If you do not know, find out
Respect- Know who you are talking to
Never talk down or up to someone
Understand their knowledge and position
Situational Awareness- What is going on around you
Act appropriately for the situation and circumstances
Self Control- What are you saying and doing
Body awareness and think before you speak

4. Personal Presentation Cont.
Facial Expressions- What’s going on with you face
Do not have a blank, uninterested appearance
Engage in conversations with you expression
Do not over exaggerate expression
Appearance
Look in a mirror
Always be checking yourself
No wrinkles, stains, or holes

5. Self Awareness Body Language- Speech-
What does your stance say about you
Appropriate Gestures
Nervous Ticks
Speech-
Appropriate vocabulary
Tone of Voice
Listen to the other people

6. Switch

7. Personality Types Extravert Intravert Sensing Intuitive Thinking
Draws energy from people
Needs personal contact often
Sensing
Prefers facts and tangible stats
Follows rules and regulations
Thinking
Decision through logic and truth
Judging
Punctual and organized
Intravert
Gains energy from being alone
Pulls away from people to think
Intuitive
Inventive is an instinct
Creative and imaginative
Feeling
Decision through emotion
Perceiving
Free-flowing and multitasker

8. Different Approaches Know their personality
How do they react to different tones and attitudes
How do they best receive information
How do they organize and manage time
What makes them more productive
Take that information and alter your approach
Firm, forceful, and straight forward
Compassionate, relaxed, and understanding
Friendly, laissez-faire, and laid-back

9. Interpersonal Skills Be observant Change your responses
Pay attention to their responses
Watch facial expressions and body language
Change your responses
Change tactics if it is not working
Show different parts of your personality
Be natural and feel the mood

10. Interacting with Superiors
Always be sure it is your place to speak and no boundaries are crossed
Have the correct authorization and make it known
Never begin by asking for something or needing immediate action
Be respectful and realize why they are in charge
Never act above or below them

11. Questions??

12. Assignment #2 Professionalism and When to Use it
Create an outline that discusses the importance of professionalism and the time and place for the switch to be on.
Due before lunch