1. 1.03 Practice Interpersonal Skills
Teen Living
1.03 Practice Interpersonal Skills

2. Communication Communication is__________________
________________________________
The person sending the messages (the speaker) needs to _______________
____________________(the receivers)

3. Communication, cont’d…
________________________________
Good listening skills:
__________________________________

4. Active Listening Skills
________________________________
________________________________________________________________
Give the speaker feedback, by showing you are understanding of their feelings

5. Active Listening, cont’d…
___________________________________
___________________________________i.e. watching your teacher and taking key notes as they lecture the class

6. Conflict Conflict is________________________ __________________
Personality differences can
cause conflict
______________________

7. Conflict Resolution ________________________________
________________________________(tell the other person how their actions make you feel) ___________________
(Instead of making
'Accusing You'
statements that sound
blameful and attacking)

8. Conflict Resolution, cont’d…
Choose a quiet time when people have calmed down and relaxed to resolve conflict
Mediation – _______
_________________

9. Planning Process
1.________________– creating a list of items/problems that need to be resolved
2.__________– what do you want to accomplish?
3.____________– the steps that it will take to reach your goal
4. ________– set your plan into action
5. _____________– evaluating whether or not your goal was reached