1. How to Register on Active Orders Trading Grid Company Registration
This training presentation provides an explanation of the steps you will need to perform to complete the Trading Grid Company Registration process so your company can exchange documents with your Buyer community using Active Orders.

2. Supplier Company Registration

3. Trading Grid/Active Orders Registration
You will receive an invitation to register to use the Active Orders system. To register, click on the first URL provided in the registration invitation.
Your invitation code will be different than the invitation code shown in these slides.
You will receive an inviting you to register to use Active Orders. Click on the Registration URL in the . The content and invitation code will be different than shown here.

4. Trading Grid/Active Orders Registration (continued)
The link will take you directly to the registration system. Complete the information about your company location, and then choose Submit.
Required fields are marked with an asterisk(*).
The company name you enter here is your company’s legal name, and will be permanently set to this value in your Trading Grid Company Profile.
The link will take you directly to the registration system. Complete the information about your company location, and then choose Submit.
Required fields are marked with an asterisk(*).

5. Trading Grid/Active Orders Registration (continued)
DO NOT identify yourself as an existing company, even if the information is exactly the same.
If the system finds similar company names, this page will display.
DO NOT identify yourself as an existing company, even if the information is exactly the same.
To successfully register for Active Orders you MUST select “My Company is not listed,” and then choose the Start Registration button.
If the system finds similar company names, this page will display.
DO NOT identify yourself as an existing company, even if the information is exactly the same.
To successfully register for Active Orders you MUST select “My Company is not listed,” and then choose the Start Registration button.

6. Trading Grid/Active Orders Registration (continued)
The next page you see describes the six steps in the registration process. Choose Next Step to continue.
The next page you see describes the six steps in the registration process. Choose Next Step to continue.

7. Trading Grid/Active Orders Registration (continued)
In Step 1, you review the subscription information.
Active Orders was previously known as Order Lifecycle Visibility (OLV). You may see references to the previous name in the registration system.
Scroll down to the bottom of the page.
In Step 1, you review the subscription information.
Active Orders was previously known as Order Lifecycle Visibility (OLV). You may see references to the previous name in the registration system.
Make sure the radio button is selected in the Select column, and the Active Orders check box is enabled.

8. Trading Grid/Active Orders Registration (continued)
Next, choose Subscribe to Selected Service.
Next, choose Subscribe to Selected Service.

9. Trading Grid/Active Orders Registration (continued)
Enable all listed features. The Optional Features may be different for your Active Orders community.
Next , the system displays the Service Subscription page.
Scroll down and enable all the Active Orders roles available. After completing the information on this page, choose the Next Step button.
Next , the system displays the Service Subscription page.
Scroll down and enable all the Active Orders roles available. After completing the information on this page, choose the Next Step button.

10. Trading Grid/Active Orders Registration (continued)
During Step 2, you review the GXS terms and conditions page. You will need to choose the Accept radio button, and then choose Next Step.
During Step 2, you review the GXS terms and conditions page. You will need to choose the Accept radio button, and then choose Next Step.

11. Trading Grid/Active Orders Registration (continued)
In Step 3, you will set up a user account for the individual at your company that should be the primary contact for the Trading Grid /Active Orders system. Scroll down to complete additional details in the Personal Information section.
This information is used to set up the primary Trading Grid contact for your company. This individual will also have the Account Manager privilege, which provides access to the Trading Grid and application administrative functions, including User Management.
If you are not the individual who should be the primary Trading Grid contact, or the system Account Manager, you can enter the contact information and credentials for the individual that should be assigned those roles.
In Step 3, you will set up a user account for the individual at your company that should be the primary contact for the Trading Grid /Active Orders system.

12. Trading Grid/Active Orders Registration (continued)
The password is case-sensitive.
In this step, you also set up the log in information to sign into the Trading Grid.
The Trading Grid User ID must be formatted as a valid address.
The Trading Grid password is case-sensitive. When you sign in to the system, you will need to enter the password exactly as you establish it here.
In this step, you also set up the log in information to sign into the Trading Grid.
The Trading Grid User ID must be formatted as an address.
The Trading Grid password field on the Login page is case-sensitive and must be entered exactly as you establish here.

13. Trading Grid/Active Orders Registration (continued)
Next, set your Password Security information. If you forget your Trading Grid password, you will be able to reset your password if you know this information.
Next, set your Password Security information. If you forget your Trading Grid password, you will be able to reset your password if you know this information.

14. Trading Grid/Active Orders Registration (continued)
When your profile information is complete, scroll down and choose Next Step.
When your profile information is complete, scroll down and choose Next Step.

15. Trading Grid/Active Orders Registration (continued)
In Step 4, you provide information about your company. The asterisks (*) identify the required fields.
For Industry Type, you can just choose the closest possible match.
You do not have to select a Primary SIC Code.
In Step 4, you provide information about your company. The asterisks (*) identify the required fields. For Industry Type, select the closest choice.

16. Trading Grid/Active Orders Registration (continued)
You will need to provide a Business contact and a Technical contact for your company. If you are the contact, choose the Same as My Profile check box.
You will need to provide a Business contact and a Technical contact for your company. If you are the contact, choose the Same as My Profile check box.

17. Trading Grid/Active Orders Registration (continued)
When your entries are complete, choose Next Step.
When your entries are complete, choose Next Step.

18. Trading Grid/Active Orders Registration (continued)
During the final step in the process, review the information that you have entered. Scroll down to through the registration information that you established.
During the final step in the process, review the information that you have entered. Scroll down to through the registration information that you established.

19. Trading Grid/Active Orders Registration (continued)
If the information is accurate and you are ready to submit your registration request, choose the Submit button.
If the information is accurate and you are ready to submit your registration request, choose the Submit button.

20. Trading Grid/Active Orders Registration (continued)
The system confirms that your registration request has been submitted. Choose Close to close the window.
Do not choose the Login button. The process on the GXS side takes a few minutes to complete. The system will display an error if you try to log in too soon.
The system confirms that your registration request has been submitted. Choose Close to close the window.
Do not choose the Login button. The process on the GXS side takes a few minutes to complete. The system will display an error if you try to log in too soon.

21. Trading Grid/Active Orders Registration (continued)
After your registration request is accepted, you will receive an confirming that your registration has been approved.
You can use the URL provided in the confirmation to access the system.
After your registration request is accepted, you will receive an confirming that your registration has been approved.
You can use the URL provided in the confirmation to access the system.

22. Accessing the Trading Grid / Active Orders

23. URL: https://tradinggrid.gxs.com
The password is case-sensitive.
This is the Login page you will see after accessing the Trading Grid URL.
Enter your Trading Grid User ID and Password, and then choose the Login button.
The Trading Grid User ID is always formatted as an address. It is not case-sensitive.
The Trading Grid password is case-sensitive, and must be entered exactly as it was established.
After accessing the Trading Grid URL, enter your Trading Grid User ID and Password, and then choose the Login button.

24. Technical Support

25. Contacting Technical Support – U.S. and Canada
Call EDI-CALL ( ). After you hear the welcome message, press 2078.
You can also send an to:
To contact GXS for assistance with Active Orders:
When you contact GXS:
Have your company name, phone number, and your Client ID ready. (If you don’t have a Client ID, you can provide your name.)
Identify that you are using Active Orders.
Provide a detailed description of the problem. 25

26. Customer Support in Other Countries
You can obtain phone numbers and contacts for Customer Support in other countries by accessing the support information provided on the GXS web site.
Europe:
Asia/Pacific:
Latin America:
You can obtain phone numbers and contacts for Customer Support in other countries by accessing the support information provided on the GXS web site. 26

27. North America | gxs.com
EMEA | gxs.eu
ASPAC | gxs.asia.com