1. Convergence in Parking and Transit
Steven Grant
LTK Engineering Services
Senior Systems Consultant
Washington, DC
March 19th, 2013
2013 Fare Collection Workshop/
TransITech Conference

2. The Connected Traveler
• Access to data at each node of travel via mobile technology
• Influence of social media and mobile apps
• Changing dynamics of customer engagement and expectations

3. The Potential for Payment Convergence
• Smart phone market penetration expectations
• Smart phone apps – move from desktop-based methods to mobile methods 
• Additional payment methods using mobile wallets

4. Parking Payment Trends
• Shared revenues with multiple partners
• Meeting customer convenience preferences
• Increased demand for cashless or electronic payment forms
• Increased use of smart phones to find, reserve and pay for parking
• Increase in innovative technologies to improve access control

5. Converging Payment and Access Methods
• Contact and Contactless Credit Cards
• Mobile Ticketing apps
• Near Field Communication
• Pre-booking systems
• PIV Cards
• EZ-Pass
• Transit cards (joint tickets)
• Account setup and access

6. Challenges for Transit and Parking
• Keeping current with developing payment technologies across multi-modal transport
• Accepting these payment technologies across all transport channels
• Data security and personal privacy
• Meeting consumer expectations

7. • Parking and transit customers share common expectations
Conclusions
• Parking and transit customers share common payment and information technologies
• Parking and transit customers share common expectations
• Transit agencies need to be aware of developments in the parking “space” and in consumer behavior

8. Thank You
Steven Grant
Senior Systems Consultant