1. Skills for Care update
Laura Anthony
Locality Manager – SW London

2. Registered Managers Help for registered managers
Registered managers (RMs) are a key group in the improvement of quality in social care - mentioned specifically in Caring for our future
CQC report – ratings are lower in establishments where there is no RM or a high turnover of RMs
Everyday Excellence (NSA research) - sense of isolation, need for stronger recognition of the role, lack of access to support, enthusiasm for the creation of an official membership body

3. Registered Managers
Around 1 in 4 registered managers will leave their role each year (a turnover rate of 24.1%)
This turnover rate rises to nearly 1 in 3 within care homes with nursing (32.3%) while care homes without nursing and domiciliary care both have a turnover rate of closer to 1 in 5
The overall vacancy rate for registered managers was 12.4%
Vacancy rates for registered managers are highest in care homes with nursing (15.8%) and lower in care homes without nursing (11.3%) and domiciliary care (12.3%)

4. Registered Managers Registered Managers Membership - £35 for one year
Member benefits include:
Welcome/renewal pack containing a membership certificate, further information on our resources and a copy of the refreshed (2016) registered managers handbook
Newsletter containing monthly ‘Cut Out and Keep’ updates to add to your handbook
The opportunity to receive mentoring or become a mentor for other registered managers and access to our LinkedIn forum, exclusively for managers
An online toolkit to help you compare your leadership against the LQF
Discounts on leadership programmes and HR support – with further discounts to follow

5. Registered Managers Registered Managers Networks
Established by registered managers and supported by Skills for Care. Each network:
is chaired by a registered manager
sets it’s own aims and purpose in line with the interests and needs of local managers, within the context of quality, leadership and learning & development
balances a mix of formal and informal discussions
represents an opportunity to engage collectively with local stakeholders, for instance commissioners or CQC representatives
meets a minimum of three times a year

6. Care Improvement Works

7. Recommendations for CQC providers’ guide

8. New resources
Effective Supervision guide:
Effective Workplace Assessment guide:
‘Greater Resilience, Better Care’:

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Laura Anthony E:
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