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Conduct a Class Social Brief
SHOW SLIDE 1: CONDUCT A CLASS SOCIAL BRIEF ADMINISTRATIVE DATA: Academic Hours/Methods 0 hr/10 min Introduction 5 hrs / 35 min Conference / Discussion 0 hr/5 min Summary 6 hrs Total Hours INTRODUCTION: Method of Instructions: Conference / Discussion Instructor to Student Ratio: 1:36 Time of Instruction: 10 mins Media: Large Group Instruction Throughout this lesson, solicit from students the challenges they experienced in the operational environment (OE) and what they did to resolve them. Encourage students to apply at least one of the critical variables: Political, Military, Economic, Social, Information, Infrastructure, Physical Environment and Time (PMESII-PT). INSTRUCTIONAL GUIDANCE. NOTE: Motivator: There is need to be able plan and coordinate class socials such as dining events and social events. Knowing the formalities of these events can serve to propel your career as an officer. Displaying proper social skills and respect can and will save you from embarrassing moments.
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Terminal Learning Objective
ACTION: Conduct a Class Social CONDITIONS: In a classroom or social setting environment, given a list of attendees including rank and / or title, a description of the event to be held, a diagram of the table(s) to be used, handouts on seating arrangements, a computer with Microsoft® Office software, printer, and access to DA PAM (A Guide to Protocol and Etiquette for Official Entertainment). STANDARD: Student will achieve the standards when they: 1. Determine order of precedence. 2. Arrange list of attendees. 3. Prepare place cards for guests. 4. Develop a seating chart. 5. Determine proper flag placement. SHOW SLIDE 2: TERMINAL LEARNING OBJECTIVE NOTE: Inform the students of the Terminal Learning Objective (TLO) requirements. SAFETY REQUIREMENTS. In a training environment, leaders must perform a risk assessment in accordance with DA PAM , Risk Management. Leaders will complete a DD Form 2977 DD Form 2977 DELIBERATE RISK ASSESMENT WORKSHEET during the planning and completion of each task and sub-task by assessing mission, enemy, terrain and weather, troops and support available-time available and civil considerations, (METT-TC). Local policies and procedures must be followed during times of increased heat category in order to avoid heat related injury. Consider the work/rest cycles and water replacement guidelines IAW TRADOC Regulation RISK ASSESSMENT LEVEL. Low. ENVIRONMENTAL STATEMENT. Environmental protection is not just the law but the right thing to do. It is a continual process and starts with deliberate planning. Always be alert to ways to protect our environment during training and missions. In doing so, you will contribute to the sustainment of our training resources while protecting people and the environment from harmful effects. Refer to FM Environmental Considerations and GTA ENVIRONMENTAL- RELATED RISK ASSESSMENT. Environmental protection is not just the law but the right thing to do. It is a continual process and starts with deliberate planning. Always be alert to ways to protect our environment during training and missions. In doing so, you will contribute to the sustainment of our training resources while protecting people and the environment from harmful effects. Refer to FM Environmental Considerations and GTA ENVIRONMENTAL-RELATED RISK. EVALUATION: NA INSTRUCTIONAL LEAD-IN. Understanding how to properly conduct a class social can impact an officer’s military career. Understanding it and its relationship with other HR Core Competencies and Key Functions is critical to your success as an HR Professional. This lesson provides an overview of doctrinal responsibilities, philosophies, and objectives for conducting a class social. These Soldiers display a progression of competencies and attributes in the following general learning outcomes: (1) Professional Competence (2) Team Building (3) Lifelong Learning 21st Century Soldier Competencies are outlined in Appendix C of TRADOC Pamphlet (The U.S. Army Learning Concept for 2015) are general areas of competence or attributes required by Students and leaders to prevail in complex, uncertain environments. Together, they provide a foundation for operational adaptability.
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Army Command Structure
SHOW SLIDE 3: ARMY COMMAND STRUCTURE Learning Step / Activity 1. Determine Order of Precedence Method of Instruction: Conference / Discussion Instructor to Student Ratio: 1:36 Time of Instruction: 1 hr /25 mins Media: Large Group Instruction Discuss Army Command Structures and their relationships to HQDA.
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Operational Units SHOW SLIDE 4: OPERATIONAL UNITS
Discuss operations units command levels v the Field Army.
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Organizational Structures
Commander LTC Battalion S-1 through S-4 is usually a CPT. S-1 S-2 S-3 S-4 Commander COL Brigade S-1 through S-4 is usually a MAJ. G-1 G-2 G-3 G-4 Commander MG Division Assistant Chief of Staff G-1 through G-5 is usually a LTC. G-5 Corps Assistant Chief of Staff G-1 through G-5 is usually a COL or BG. G-1 G-2 G-3 G-4 Commander LTG G-5 SHOW SLIDE 5: ORGANIZATIONAL STRUCTURE Discuss the structures and rank association for battalion, brigade, division, and corps.
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Army Size Elements DCSPER DCSI DCSOPS DCSLOG Commander GENERAL DCSIM DCSRM Army size elements are usually commanded by a General. The Deputy Chiefs of Staff are usually Brigadier General, Major General, or Lieutenant Generals. SHOW SLIDE 6: ARMY SIZE ELEMENTS Discuss Army Size Elements. Army size elements are usually commanded by a General. The Deputy Chiefs of Staff are usually Brigadier General, Major General, or Lieutenant Generals.
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Staff Organization SHOW SLIDE 7: STAFF ORGANIZATION
Discuss Staff Organizations: Notes: In CSS units, the functions of the S-1 and S-2 are usually combined. In units where the TOE or TDA does not authorize an S-5, the commander gives an officer (usually the S-3) the responsibility for civil-military operations functions. Selected brigades only. For brigades and battalions not authorized a specific special staff officer, the commander appoints an office to perform the function as an additional duty. The command may form other staff groups when DA or the ASCC authorizes. In support battalions, a support operations officer is added to the coordinating staff.
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Personal Staff Officers
Aide-de-camp Chaplain Command Sergeant Major Inspector General Public Affairs Officer Safety Officer Staff Judge Advocate Surgeon Aide-de-Camp Secretary Executive Admin Assistant Driver Enlisted Aide The aide-de-camp serves as a personal assistant to a general officer. An aide-de-camp is authorized for general officers in designated positions. The rank of the aide-de-camp depends on the rank of the general officer. No officer exercises coordinating staff responsibility over the aide-de-camp. SHOW SLIDE 8: PERSONAL STAFF Discuss the Personal Staff and Aide-de-Camp: Aide-de-camp Chaplain Command Sergeant Major Inspector General Public Affairs Officer Safety Officer Staff Judge Advocate Surgeon Aide-de-Camp: Secretary Executive Admin Assistant Driver Enlisted Aide The aide-de-camp serves as a personal assistant to a general officer. An aide-de-camp is authorized for general officers in designated positions. The rank of the aide-de-camp depends on the rank of the general officer. No officer exercises coordinating staff responsibility over the aide-de- camp.
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Special Staff Officers Secretary General Staff (SGS)
Aviation Chemical, Biological, Radiological, and Nuclear (CBRN) Officer Engineer Officer Explosive Ordnance Disposal Officer Equal Opportunity Officer Knowledge Management Officer Liaison Officer Operations Security Officer Secretary General Staff Secretary General Staff (SGS) Administrative Branch Protocol Branch The SGS is a Special Staff officer who acts as Executive Officer for the Chief of Staff. Corps, divisions, major support commands, and general officers with a staff are authorized an SGS. The SGS normally monitors preparation and execution of all official social events and ceremonies involving the commander, deputy or assistant commanders or the Chief of Staff. SHOW SLIDE 9: SPECIAL STAFF Special Staff Officers: Aviation Chemical, Biological, Radiological, and Nuclear (CBRN) Officer Engineer Officer Explosive Ordnance Disposal Officer Equal Opportunity Officer Knowledge Management Officer Liaison Officer Operations Security Officer Secretary General Staff Secretary General Staff (SGS) Administrative Branch Protocol Branch The SGS is a Special Staff officer who acts as Executive Officer for the Chief of Staff. Corps, divisions, major support commands, and general officers with a staff are authorized an SGS. The SGS normally monitors preparation and execution of all official social events and ceremonies involving the commander, deputy or assistant commanders or the Chief of Staff.
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Check on Learning Q. What is the difference between a G-1 and an S-1?
A. A "G" designator shows that it is division level or higher, while an "S" is battalion or brigade level. Q. What does “compartmentalization” mean? A. Each person does his job correctly so the entire headquarters functions effectively. Q. What is the Secretary General Staff (SGS)? A. The SGS is the special staff officer who acts as XO for the Chief of Staff. Q. What is an Aide-de-camp? A. The aide-de-camp serves as a personal assistant to a general officer. SHOW SLIDE 10: CHECK ON LEARNING Q. What is the difference between a G-1 and an S-1? A. A "G" designator shows that it is division level or higher, while an "S" is battalion or brigade level. Q. What does “compartmentalization” mean? A. Each person does his job correctly so the entire headquarters functions effectively. Q. What is the Secretary General Staff (SGS)? A. The SGS is the special staff officer who acts as XO for the Chief of Staff. Q. What is an Aide-de-camp? A. The aide-de-camp serves as a personal assistant to a general officer.
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Arrange the List of Attendees
SHOW SLIDE 11: ARRANGE THE LIST OF ATTENDEES Learning Step / Activity 2. Arrange List of attendees Method of Instruction: Conference / Discussion Instructor to Student Ratio: 1:36 Time of Instruction: 1 hr Media: Large Group Instruction Explain the importance of properly arranging attendees.
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Order of Precedence In the United States, official position is determined by election or appointment to office or by promotion within the military establishment. Considerations: #1. Rank - always considered first. #2. Title or position. #3 Primary mission has precedence over support. SHOW SLIDE 12: ORDER OF PRECEDENCE In the United States, official position is determined by election or appointment to office or by promotion within the military establishment. Considerations: #1. Rank - always considered first. #2. Title or position. #3 Primary mission has precedence over support.
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Special Considerations
(1 of 2) Individuals frocked to a higher grade. Entitled to all honors, courtesies, and benefits of the higher grade except for pay and allowances. Seated ahead of others in their actual pay grade but behind all individuals actually holding the rank to which frocked. When more than one frocked person is present (frocked to the same rank), effective date of frocking will dictate precedence. Individuals on approved promotion lists. Differ from those who are frocked to the next higher grade in that they continue to wear the insignia of rank of the current pay grade. There is no requirement to allow their seating above others in the same rank and grade. SHOW SLIDE 13: SPECIAL CONSIDERATIONS ( 1 OF 2) Individuals frocked to a higher grade. Entitled to all honors, courtesies, and benefits of the higher grade except for pay and allowances. Seated ahead of others in their actual pay grade but behind all individuals actually holding the rank to which frocked. When more than one frocked person is present (frocked to the same rank), effective date of frocking will dictate precedence. Individuals on approved promotion lists. Differ from those who are frocked to the next higher grade in that they continue to wear the insignia of rank of the current pay grade. There is no requirement to allow their seating above others in the same rank and grade.
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Special Considerations
(2 of 2) Sergeant Major of the Army (SMA) At Army official and social functions, conferences, meetings, and ceremonies, the SMA is accorded protocol ranking equivalent to a general officer. SMA should be ranked behind the last four-star general officer or civilian equivalent. Courtesies should, in addition to seating, include billeting, transportation, and parking consistent with existing Army regulations. Retired Army Officers Ranked following active duty officers of the same grade. Ranked in order of recency of retirement, not by age. Former Chiefs of Staff of the Army are ranked immediately following the current CSA and in order of recency of retirement. SHOW SLIDE 14: SPECIAL CONSIDERATIONS ( 2 OF 2) Sergeant Major of the Army (SMA) At Army official and social functions, conferences, meetings, and ceremonies, the SMA is accorded protocol ranking equivalent to a general officer. SMA should be ranked behind the last four-star general officer or civilian equivalent. Courtesies should, in addition to seating, include billeting, transportation, and parking consistent with existing Army regulations. Retired Army Officers Ranked following active duty officers of the same grade. Ranked in order of recency of retirement, not by age. Former Chiefs of Staff of the Army are ranked immediately following the current CSA and in order of recency of retirement.
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54th Infantry Division (Mechanized)
Order of Precedence - Example 1. Commanding General 2. Assistant Division Commander (Operations) 3. Assistant Division Commander (Support) 4. Chief of Staff 5. Commander, 1st Brigade 6. Commander, 2d Brigade 7. Commander, 3d Brigade 8. Commander, 54th Cavalry Brigade(Air Attack) 9. Commander, Division Artillery 10. Commander, Sustainment Brigade 11. Commander, Troops Brigade 12. Deputy Installation Commander 13. Assistant Chief of Staff, G1/AG 14. Assistant Chief of Staff, G2 15. Assistant Chief of Staff, G3 16. Assistant Chief of Staff, G4 17. Assistant Chief of Staff, G5 18. Division Surgeon 19. Provost Marshal 20. Staff Judge Advocate 21. Chaplain 22. Inspector General 23. Public Affairs Officer SHOW SLIDE 15: 54TH INFANTRY DIVISION (MECHANIZED) Order of Precedence – Example 1. Commanding General 2. Assistant Division Commander (Operations) 3. Assistant Division Commander (Support) 4. Chief of Staff 5. Commander, 1st Brigade 6. Commander, 2d Brigade 7. Commander, 3d Brigade 8. Commander, 54th Cavalry Brigade(Air Attack) 9. Commander, Division Artillery 10. Commander, Sustainment Brigade 11. Commander, Troops Brigade Deputy Installation Commander 13. Assistant Chief of Staff, G1/AG 14. Assistant Chief of Staff, G2 15. Assistant Chief of Staff, G3 16. Assistant Chief of Staff, G4 17. Assistant Chief of Staff, G5 18. Division Surgeon 19. Provost Marshal 20. Staff Judge Advocate 21. Chaplain 22. Inspector General 23. Public Affairs Officer
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Check on Learning What are the considerations for Order of Precedence?
A. #1 Rank #2 Title or position #3 Echelon Q. What protocol is the Sergeant Major of the Army accorded? A. Ranking equivalent to a general officer. How are retired officers ranked? A. Retired officers are ranked following active duty officers of the same grade. SHOW SLIDE 16: CHECK ON LEARNING Q. What are the considerations for Order of Precedence? A. #1 Rank #2 Title or position #3 Echelon Q. What protocol is the Sergeant Major of the Army accorded? A. Ranking equivalent to a general officer. Q. How are retired officers ranked? A. Retired officers are ranked following active duty officers of the same grade.
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Prepare Place Cards for Attendees
SHOW SLIDE 17: PREPARE PLACE CARDS FOR ATTENDEES Learning Step / Activity 3. Prepare Place Cards for Guests Method of Instruction: Conference / Discussion Instructor to Student Ratio: 1:36 Time of Instruction: 30 mins Media: Large Group Instruction Place cards for guests on the appropriate table.
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Titles of Address Title Rank Private PV1, PV2, PFC Specialist SPC
Sergeant SGT, SSG, SFC, MSG First Sergeant 1SG Sergeant Major SGM, CSM Mister / Mrs. Warrant Officer Lieutenant 2LT, 1LT Major Colonel LTC, COL General BG, MG, LTG, GEN SHOW SLIDE 18: TITLES OF ADDRESS Title: Rank Private PV1, PV2, PFC Specialist SPC Sergeant SGT, SSG, SFC, MSG First Sergeant 1SG Sergeant Major SGM, CSM Mister / Mrs. Warrant Officer Lieutenant 2LT, 1LT Major MAJ Colonel LTC, COL General BG, MG.LTG, GEN
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Guest Place Cards Style and format may vary.
Most generally used are heavy, white cards about 2 inches high and 3 inches long. Flag of host general or a unit crest may be embossed or stamped on the place card. Ranks are spelled out. Colonel John J. Jones SHOW SLIDE 19: GUEST PLACE CARDS Style and format may vary. Most generally used are heavy, white cards about 2 inches high and 3 inches long. Flag of host general or a unit crest may be embossed or stamped on the place card. Ranks are spelled out.
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Check on Learning What is the correct title of address for a Master Sergeant? A. Sergeant Q. What is the correct title of address for Warrant Officers? A. Mister or Mrs. What is the general rule for place cards? A. Most generally used are heavy, white cards about 2 inches high and 3 inches long; however, style and format may vary based on local SOP. SHOW SLIDE 20: CHECK ON LEARNING Q. What is the correct title of address for a Master Sergeant? A. Sergeant Q. What is the correct title of address for Warrant Officers? A. Mister or Mrs. Q. What is the general rule for place cards? A. Most generally used are heavy, white cards about 2 inches high and 3 inches long; however, style and format may vary based on local SOP.
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Prepare Seating Arrangements
SHOW SLIDE 21: PREPARE SEATING ARRANGEMENTS Learning Step / Activity 4. Develop a Seating Chart Method of Instruction: Conference / Discussion Instructor to Student Ratio: 1:36 Time of Instruction: 1 hr / 30 mins Media: Large Group Instruction Explain how to prepare seating arrangements.
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One-Table Seating Arrangement
Spouses are seated according to their spouse’s rank. The host does not give up his position unless the guest is the president, king, or queen of a country. Husband and wife do not sit next to each other. Men do not sit next to each other, and women do not sit next to each other. Check with your supervisor for specific instructions. SHOW SLIDE 22: ONE-TABLE SEATING ARRANGEMENT Spouses are seated according to their spouse’s rank. The host does not give up his position unless the guest is the president, king, or queen of a country. Husband and wife do not sit next to each other. Men do not sit next to each other, and women do not sit next to each other. Check with your supervisor for specific instructions.
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Usual Mixed Dinner Figure 3-1, DA PAM 600-60
SHOW SLIDE 23 : USUAL MIXED DINNER Discuss the Usual Mixed Dinner. Refer students to DA Pam , Figure 3-1. Figure 3-1, DA PAM
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Couples at Mixed Dinner
SHOW SLIDE 24: COUPLES AT MIXED DINNER Discuss Couples at Mixed Dinner Refer students to DA Pam Figures 3-3 & 3-4. Figure 3-3, DA PAM Married Couples Figure 3-4, DA PAM Unmarried Couples
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Check on Learning When are Seating Charts normally used?
A. Seating charts are normally used for larger luncheons and dinners when you wish to have all guests seated at chalkboard specific places. What plays a major role in determining the placement of a guest? A. The number of guests, size of the dining area, number and size of tables, and type of function. How are spouses seated? A. Spouse are seated according to their military sponsor’s rank. SHOW SLIDE 25: CHECK ON LEARNING Q. When are Seating Charts normally used? A. Seating charts are normally used for larger luncheons and dinners when you wish to have all guests seated at chalkboard specific places. Q. What plays a major role in determining the placement of a guest? A. The number of guests, size of the dining area, number and size of tables, and type of function. Q. How are spouses seated? A. Spouses are seated according to their military sponsor's rank.
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Determine Flag Placement
SHOW SLIDE 26: DETERMINE FLAG PLACEMENT Learning Step / Activity 5. Determine Proper Flag Placement Method of Instruction: Conference / Discussion Instructor to Student Ratio: 1:36 Time of Instruction: 1 hr Media: Large Group Instruction Explain how to Determine Flag Placement.
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Display of Flags Placement. At military receptions and dinners the custom is to display appropriate national colors and distinguishing flags in the “flag line.” The flag line is centered behind the receiving line and/or the head table and are arranged in order of precedence. The U.S. flag is always located at the place of honor, that is, the flag’s own right (the observer’s left), regardless of the order or location of individuals in the receiving line. When a number of flags are grouped and displayed from a radiating stand, the U.S. flag is in the center and at the highest point of the group. SHOW SLIDE 27: DISPLAY OF FLAGS Placement. At military receptions and dinners the custom is to display appropriate national colors and distinguishing flags in the “flag line.” The flag line is centered behind the receiving line and/or the head table and are arranged in order of precedence. The U.S. flag is always located at the place of honor, that is, the flag’s own right (the observer’s left), regardless of the order or location of individuals in the receiving line. When a number of flags are grouped and displayed from a radiating stand, the U.S. flag is in the center and at the highest point of the group.
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Flags - Order of Precedence
The U.S. flag is always displayed when foreign national flags, State flags, positional flags, individual flags, the U.S. Army flag, or other organizational flags are displayed or carried. The order of precedence of flags is as follows: The flag of the United States. Foreign national flags. Normally, these are displayed in alphabetical order (English alphabet). Flag of the President of the United States of America. Normally, the State flags are displayed in order of admittance to the Union. The territorial flags are displayed after the State flags in order of entry into the Union. Military organizational flags in order of precedence or echelon. Positional flags in order of precedence. Personal flags in order of rank. SHOW SLIDE 28: FLAGS – ORDER OF PRECEDDENCE The U.S. flag is always displayed when foreign national flags, State flags, positional flags, individual flags, the U.S. Army flag, or other organizational flags are displayed or carried. The order of precedence of flags is as follows: The flag of the United States. Foreign national flags. Normally, these are displayed in alphabetical order (English alphabet). Flag of the President of the United States of America. Normally, the State flags are displayed in order of admittance to the Union. The territorial flags are displayed after the State flags in order of entry into the Union. Military organizational flags in order of precedence or echelon. Positional flags in order of precedence. Personal flags in order of rank.
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Service Flags - Order of Precedence
The order of precedence for Service Flags is as follows: United States Army. United States Marine Corps. United States Navy. United States Air Force. United States Coast Guard. Army National Guard. Army Reserve. Marine Corps Reserve. Naval Reserve. Air National Guard of the United States. Air Force Reserve. Coast Guard Reserve. SHOW SLIDE 29: SERVICE FLAGS – ORDER OF PRECEDENCE The order of precedence for Service Flags is as follows: United States Army. United States Marine Corps. United States Navy. United States Air Force. United States Coast Guard. Army National Guard. Army Reserve. Marine Corps Reserve. Naval Reserve. Air National Guard of the United States. Air Force Reserve. Coast Guard Reserve.
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General Officer Flags (1) For each general officer present at the head table of a reception or dinner, only one general officer “star” flag for each grade may be displayed, regardless of the number present for each grade. (2) If two or more service general officers are participating in an event, star flags for each Service are displayed. The star flag of the senior officer precedes the others. (3) Positional flags take precedence over personal flags. It is incorrect to display a four-star personal flag for the Chief of Staff or Vice Chief of Staff of the Army. When these individuals visit an installation or agency, someone in the official party normally carries a positional flag for this purpose. Keep in mind that the host’s flags are always displayed / flown. SHOW SLIDE 30: GENERAL OFFICER FLAGS (1) For each general officer present at the head table of a reception or dinner, only one general officer “star” flag for each grade may be displayed, regardless of the number present for each grade. (2) If two or more service general officers are participating in an event, star flags for each Service are displayed. The star flag of the senior officer precedes the others. (3) Positional flags take precedence over personal flags. It is incorrect to display a four-star personal flag for the Chief of Staff or Vice Chief of Staff of the Army. When these individuals visit an installation or agency, someone in the official party normally carries a positional flag for this purpose. Keep in mind that the host’s flags are always displayed / flown.
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Check on Learning Q. Where is a "flag line" positioned?
A. The flag line is centered behind the receiving line and/or the head table. Q. Where is the U.S. Flag always located? A. The flag of the United States is always located at the place of honor, that is, the flag’s own right (the observer’s left), regardless of the order or location of individuals in the receiving line. Q. What is the general rule for display of General Officer flags? A. For each general officer present at the head table of a reception or dinner, only one general officer “star” flag for each grade may be displayed, regardless of the number present for each grade. SHOW SLIDE 31: CHECK ON LEARNING Q. Where is a "flag line" positioned? A. The flag line is centered behind the receiving line and/or the head table. Q. Where is the U.S. Flag always located? A. The flag of the United States is always located at the place of honor, that is, the flag’s own right (the observer’s left), regardless of the order or location of individuals in the receiving line. Q. What is the general rule for display of General Officer flags? A. For each general officer present at the head table of a reception or dinner, only one general officer “star” flag for each grade may be displayed, regardless of the number present for each grade.
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Terminal Learning Objective
ACTION: Coordinate Social Events CONDITIONS: In a classroom environment, given a list of attendees including rank and / or title, a description of the event to be held, a diagram of the table(s) to be used, handouts on seating arrangements, a computer with Microsoft® Office software, printer, and access to DA PAM (A Guide to Protocol and Etiquette for Official Entertainment). STANDARD: With a minimum of 70% accuracy, 1. Determine order of precedence. 2. Arrange list of attendees. 3. Prepare place cards for guests. 4. Develop a seating chart. 5. Determine proper flag placement. SHOW SLIDE 32: TERMINAL LEARNING OBJECTIVE SUMMARY Method of Instruction: Conference / Discussion Instructor to Student Ratio: 1:36 Time of Instruction: 15 mins Media: Large Group Instruction FEEDBACK REQUIREMENTS: Feedback is essential to effective learning. Schedule and provide feedback on the evaluation and any information to help answer students’ questions about the test. Provide remedial training as needed.
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