1. Performance Management

2. Definition
Can be defined as the process of evaluating the performance of an employee and communicating the results of the evaluation to him/her for the purpose of rewarding or developing the employee .

3. Objectives of the Performance Appraisal
Setting targets and goals as performance standards
Evaluating employee performance
Identifying Training and development needs
Rewarding Performance
Improving Performance

4. The Appraisal Process
Determination of standards of performance based on the organizational objectives and the job description
Deciding on the method of measurement of employee performance against the pre-determined goals and standards
Actual Process of measurement
Communicating the results of the appraisal to the employee concerned .
Using the appraisal effectively

5. The Appraisers Self Appraisal Supervisors Peers Customers/Clients
Subordinates

6. Performance Appraisal Methods
MBO
Graphic Rating Method
Work Standards Approach
Essay Appraisal
Critical Incident Method
Forced Choice Rating Method
Point Allocation Method
Ranking Methods

7. Performance Appraisal Methods Cont’d
Checklist
BARS
360 Degree Performance Appraisal
Team Appraisal
Balance Score Card

8. Challenges Of Appraisal Interview
The Organization Culture
Relationship Between employee and his Boss
Maturity Levels of the Individuals
An apprehensive employee
A wary appraiser
A biased appraiser
Inexperience

9. Pitfalls in Performance Appraisal
Halo Effect
Leniency Effect
Stringency Effect
Recency Effect
Primacy Effect
Central Tendency Effect
Culture
Stereotyping
Perceptual Set
Fundamental Attribution Error

10. Uses Of Performance Appraisal
Training & Development needs identified
Basis for compensation Management system
Used for career planning activities
Succession Planning
HR planning etc
ETHICS OF PA .