1. Partnering with Microsoft to Deliver Student E-mail
Mark Doering Manager, Systems and Programming

2. Who Are We? Largest community college system in Missouri Four campuses
Three education centers
Non-credit continuing education courses
Various workforce development initiatives
25,000 credit students each semester
48,000 non-credit each year
28,000 workforce development students

3. STLCC Infrastructure SunGardHE Banner ERP system
All employees login through network accounts
All employees have Exchange mailboxes
Growing use of Blackboard
Goal is to eventually authenticate all students through individual network accounts

4. Why Issue Student E-Mail
Many students do not have an account
Many students do not update their Banner information when they change accounts
Faculty and Staff want a standard, reliable student address for communications
New STLCC OneCard ID requires an account
College wants an ongoing relationship with, and a means to contact, alumni

5. Student Requirements
.edu address to take advantage of specific services and offers
Sufficient storage for pictures, etc.
Works on multiple common platforms
Windows , Mac, Mobile
IE, Firefox, Safari, Opera
Reliable spam management
Effective spam and virus filtering
Personally controlled safe and block lists

6. College Requirements Limited support and staffing
Limited cost or no cost
account name sourced in Banner
Use existing Microsoft Active Directory (AD) and Identity Lifecycle Manager (ILM) infrastructure
No advertising

7. Why Microsoft Live@edu
A set of online communication and collaboration applications hosted by Microsoft
5GB Hotmail (or Exchange) Inbox
5GB SkyDrive
1,000 document Office Live Workspace with SharedView (beta)
Personal web/blog/discussion site and blogging tool
IM, SMS (Alerts), and Mobile access
Works on common platforms (Windows/Mac, Firefox/Safari)
Uses College domain name and branding
Students get a address for life
No ads for students in interface

8. Student E-mail Decisions
Accounts are for current, registered, credit students
Accounts are created in Banner when they register
Student may forward from Microsoft
Accounts are marked as “Alumni” when student has not registered for three terms
All accounts will use domain name

9. Live@edu Data Requirements
Sign-in name
Birthdate
Offer ID (current student or not)
Temporary (first-time) password

10. Data Processing Plan Banner process runs in batch after COB
Create 3rd Party ID in Banner
Create Windows Live address in Banner
Import Banner information into ILM
ILM provisions AD account
ILM provisions Windows Live account

11. Initial Startup Preparation
Verify existing AD information name against Banner student and employee information and make corrections in AD,where necessary
For staff, load Banner with existing AD account name
Have Banner generate 3rd Party IDs for all other person records

12. Processing Implementation
Banner
Active Directory
Exchange
Extract Data MA
Identity Lifecycle Manager
CSV File MA MA
Metaverse

13. Identity Management CSV Object=Person Display Name Name Given Name
Initials CN
samAccountName
PIDM
Birthdate
Student ID
Status Indicator
Metaverse
UID Windows Live ID
“A” number TempPassword
Active Directory
Object=User
ExtAttribute PIDM
ExtAttribute BD
ExtAttribute AID
ExtAttribute Status
Windows Live
Object=PassportUser
SignInName
TempPassword
OfferID

14. Promotion and Marketing
Website with:
Overview
Getting Started
FAQs
Documentation
Signs and Posters
Flyers
Ads in printed schedule
Faculty communications

15. Info on my.stlcc.edu Windows Live

16. Windows Live Mail

17. Microsoft Office Live Workspace
Anywhere Access
Save 1,000+ Microsoft Office documents in one place
Access them from almost any computer with a Web browser
Open and save files directly from Word, Excel, and PowerPoint
No more flash drives or sending yourself documents via
Share with Others
Invite people to your workspace
You control who can view, comment, and edit your documents
Stop manually merging versions from multiple people
Organize a Study Group
Work together on assignments and share notes from class
Keep a shared schedule and task list for your group

18. Future Plans
SungardHE Banner will provide student and employee updates to ILM in near real-time
ILM will provision Active Directory and Windows Live accounts in near real-time from the Banner data stream
Provide self-service password reset capability for AD and Windows Live accounts
Once student accounts are enabled in AD, LDAP enable Blackboard and Banner Self-Service

19. Lessons Learned
With ILM, it was just as easy to provision AD and Windows Live accounts as it would be to just do Windows Live
No hyphens (-) or apostrophes (‘) in Windows Live user names / AD samAccountNames
Multiple support groups at Microsoft
ILM / MIIS
Windows Live Program
Windows Live MA
Windows Live MA Error Message Interpretation

20. Summary Low cost way to offer student e-mail
is easily branded for the institution
and lots of other functionality at no cost to the student
Directory integration requires ILM

21. Resources STLCC Windows Live Information Microsoft Live@edu FAQs
Microsoft FAQs
Student information on
(Silverlight)
Microsoft Blog

22. Contact Us
Mark Doering Manager, Systems and Programs