1. Introduction to Travel and Tourism Going Places: An Overview of the Travel Industry
Chapter 1

2. Travel Defined
Travel = going from one place to another—and doing things when arriving there—for reasons not associated with everyday life.
Leisure travel = travel for the purpose of enjoyment.
Business travel = travel beyond one’s general home area for work-related reasons.

3. Other Travel Terminology
Transportation – moving of people and things
Hospitality – lodging and food services industries
Tourism – organizations that promote travel (especially leisure travel)

4. Sectors of the Travel Industry
Air transportation industry
Lodging companies
Travel agencies
Corporate travel services
Cruise lines
Motorcoach operators
Tour operators

5. Sectors of the Travel Industry (cont.)
Food services
Car rentals
Rail travel
Meetings and conventions
Sports and entertainment management
Attractions

6. Sectors of the Travel Industry (cont.)
Theme parks
Stores and shops
Parks and recreation programs
Governmental regulatory agencies
Destination marketing organizations

7. Sectors of the Travel Industry (cont.)
Research companies
Insurance companies
Financial companies
Technology providers
Trade associations
Travel publications
Professional services

8. Career Opportunities in Travel
Endless choices
Ability to make a difference
Wide-open path for career advancement
It’s fun!

9. How Travel is Sold Consumers – those who use the travel product
Suppliers – companies that create, own, and provide the travel products being sold
Intermediaries – companies that act as go-betweens, linking suppliers with the public

10. Distributing the Travel Product
Directly vs. indirectly
Commodity vs. experience

11. Three Types of Travelers
Dependables
Venturers
Centrics