2. Product Owner, Customer Facing Systems
Personal introduction.
Justin Partridge
Product Owner, Customer Facing Systems
14 November 2018

3. Walt Disney
“You don’t build it for yourself. You know what the people want and you build it for them.”
-Walt Disney

4. Agenda
Agenda
Delivery platforms overview Console 8 Roadmap iQsystem Portal (Online Delivery) Available resources Q&A Session

5. Certiport’s Delivery Systems
Console 8
iQsystem
Portal (Online)
What is a delivery system? It is just a tool used to get exams to as many test candidates as possible

6. Delivery Systems Mapping

7. Console 8 What is Console 8? One Stop Shop for all Certification exams
Locally installed application
Tethered for limited connectivity
No Internet connectivity

8. Console 8 Innovations Benefits of Console 8
Fast, light-weight and intuitive UI
Flexible updating – download what you need when you need it
Single system for ALL Certiport solutions, both LITA and online.
Must use for Office 2013 project-based exams

9. What’s new in Console 8 New Features
Console 8 is available in 13 languages with at least 10 more coming soon
Office 365 purchase model supported (click-to-run)
Certiport Driver & Renderer (English Only)
IC3 GS4 support
Soon to support ALL Online exams
Refer to CAP calendar for more delivery information

10. Mass Deployable – Coming soon
Deployment Server
Mass install Console 8
Workstations

11. Offline Mode and Local LAN
Internet
Certiport
Test Administrator
LAN

12. Enhanced Diagnostics Configuration Exams Healing Services
System Diagnostics

13. Console 8 usage World-Wide
Who’s using Console 8?
Over 1000 Centers world-wide
150,000 total uploads
Less than 1% support calls to upload

14. So what will happen to iQsystem?
iQsystem’s future
So what will happen to iQsystem?
Reduced Maintenance
Product Retirement
iQsystem will be retired – dates and messaging to follow

15. 20%Account Management & Delivery
Portal & Online Delivery
70% Client Support
10% Maintenance
20%Account Management & Delivery

16. Portal & Online Delivery
Client Support
Account Management &Delivery Systems
Certificates
Score Reports
Program Management
Reports
Fulfillment s
Ability to change License or Inventory
Update mailing address functionality
Ability to reassign vouchers
Portal is released monthly and includes fixes and enhancements.

17. Technology Updates Technology Updates: What, When and Where?
System Maintenance page
System Maintenance Pages are updated as soon as we have select release date. These pages are updated constantly.
Partner Newsletter will contain a short description of the changes pointing readers to the Portal pages for additional details
CAP Calendar has dates for all new product releases and system releases with details. The calendar is updated weekly to be as precise as possible.
Partner Newsletter
CAP Calendar

18. Q & A
Q & A
THANK YOU!

19. Product Owner, Customer Facing Systems
Justin Partridge
Product Owner, Customer Facing Systems
14 November 2018