1. Win2k3 EoS and Enterprise Modernization
Matt Starkie
Business Architect
WW DC and Cloud Infrastructure CoE
Microsoft

2. The Microsoft Enterprise Transformation Story
We did this ourselves starting in 2005
It continues today
Our Initial Destination was our consolidated Datacenters.
This evolved in to Private Cloud
Our Current Destination is the Cloud

3. Some Numbers on the journey
Year 2 –
# of Apps Started With – 2,459
# of Apps Retired – 621
# of Apps Added – 487
Reduced by 134
Year 3 –
# of Apps Started with – 2,325
# of Apps retired – 800
# of Apps Added – 116
Reduced by 684
Year 4 –
# of Apps Started With – 1641
# of Apps Retired – 350
# of Apps Added – 74
Reduced by 276
The journey continues………
Some Numbers on the journey

4. Objectives for Win2k3 EoS / Enterprise Modernisation
Identify Existing Risks in Applications
Reduce Risk Exposure
Reduce Financial Exposure
Leverage Newer Capabilities
Reduce Time to Value of Services
Simplify the Environment

5. Why? Organisations have an Application Transformation Challenge, still
The Traditional Destination has evolved
Organisations are going BiModal
Risk vs Cost – what’s your preference?
What’s your exposure?
What are we hearing that is relevant to you
General Themes
Specific Role Viewpoints

6. Going Bi-Modal Fast Twitch AND Slow Twitch Agility
Revenue, Brand, Customer Experience
Agile, Kanban
Empirical, continuous, fail faster
Startups, small, short term deals
Good at new and ambiguous projects
Business-centric, customer focused
Short – (days, weeks)
Goal
Value
Approach
Governance
Sourcing
Talent
Culture
Cycle Times
Reliability
Price for Performance
Waterfall, V-Model
Plan Driven, Approval Based
Enterprise Suppliers, long-term deals
Good at conventional process/ projects
IT Centric, customer removed
Long – (months / years)

7. Current State
Slow Twitch
Time
Fast Twitch
Target States
And Start Again

8. Win2k3 EoS / Enterprise Modernisation – Common Themes
Again, we’ve just done this on the desktop!!
Our solution works as is, why change it?
We don’t need any help, we’re all covered
This is an IT problem
This is a Business Problem
What are you trying to sell us this time?
Yes we have a problem, we don’t know how big or where to start
Another vendor trying to scare us into buying from them
We haven’t budgeted to address this
You’re no different than the other vendors
Yes we’re an ITIL shop………
Show me the value
We want this to be the last time we do this

9. Win2k3 EoS / Enterprise Modernisation – Role Based Viewpoints
Viewpoint Perspectives
CIO Strategy
Lines of Business
Business Relationship Managers
Enterprise Architecture
Senior IT Roles
Innovation Teams
Finance and Procurement
Legal

10. How to Start Understand your problem
Communication – Early, Often, Relevant
Service RACI
Service Cost is Key
How Much today
How Much in future
Avoid Analysis Paralysis
Lower the time to Value
Offload Risk
Outcome based solutions

11. How to Start

12. Accelerated Application Modernization Approach
Discovery &Rationalisation
Sprint Project – Assessment & Planning
Sprint Project - Migration
CSA Start
Week 1-4
Week 5-12
Weeks 13-26
July 2015
Environment Data Collection
Low Complexity Migration Planning (3rd Party & MS)
Microsoft Velocity Migrations
Testing and Remediation
Quarterly CSA Server Count Defined Objectives
Service Catalogue Findings and Reports
5-10 Application Migration Pilot
CSA Accountability Roles and Responsibilities
Custom Application Review and Validation
Impact Project – Assessment & Planning
Impact Project - Migration
Initial Business Case Analysis (CSA & Risk Impacts)
Week 7-15
Week 15 – TBD (ASAP)
Medium Complexity Migration Planning
Governance and Risk Mitigation
Microsoft Velocity Migrations
Partner Migration Management
Business Impact, Risk, Schedule and Approach
Business Testing and Remediation
End User Communication and Training
Complexity Project – Assessment & Planning & Migration
Week 15 onwards
Target Destination Decisions
Target Destination
Design / Build / Operate

13. Application Categorisation Examples
Discovery &
Rationalisation
Assessment &
Planning
Target
Migrate Priority ID
Application
Business Unit
Service Owner
Server role
Microsoft app
Third-party app
Custom app
User Numbers
Retire
Rehost
Revise/Refactor
Rebuild
Replace
Private Cloud
Public Cloud
Hybrid Cloud
Do Nothing
High
Medium High
Medium
Medium Low
Low
00001
Information Technology ??
200+
00002
CRM
Sales
00003
ERP
Procurement
00004
Records Management
Legal
500
00005
Work Order Processing
Consulting
100

14. Cost Management Accountability
11/14/2018
Cost Management Accountability
Online operations costs
Allocated costs
Unallocated costs
Online services costs
Datacenter services
Bandwidth
Network equipment
Incident management
Infrastructure services unallocated
Dedicated servers
Services direct costs
Total Online Ops Costs
Rated kW X
$/kW
Mbps X
$/Mbps
Servers X
$/Server
Incidents X
$/Incident
Infrastructure Services Unallocated Costs
Lead Time Capacity
Servers X
$/Server
People Vendor Hosting Bandwidth Tier 2 Support = + + + + + + +
Engineering and Service Team accountability
Infrastructure Services accountability
Online Services focused on cost drivers and online service direct costs
Infrastructure Services focused on reducing “cost-per” drivers and managing Infrastructure Services Unallocated Costs and Lead Time Capacity
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Why Microsoft? We’ve Done This Before, countless times We know Your:
Organisation
Industry
Geography
Experienced Resources
Onshore
Offshore
Tailored and Proven Approach
Choice of Destinations
Microsoft
Non-Microsoft
Shared Interests and Goals
The clock is ticking!!!!

16. Questions? Matt Starkie Business Solutions Architect
WW Datacenter and Cloud Infrastructure CoE

17. 11/14/2018
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

18. Target Workstream Set the Target Destinations to work towards
Principles
Private Cloud Unless……
Public Cloud Unless….
Hybrid Cloud Unless…
Pre-requisites
Identity Strategy
Comms Plan
CAPEX / OPEX Goals
Justification for change
Destination Build
Internal Resource
External Resources
Mixed?

19. Discovery & Rationalisation Workstream
Catalog Software, Workloads, Owners, Stakeholders
Self-Service tools
Microsoft Assessment and Planning (MAP) Toolkit
Dell ChangeBASE
Lakeside Software SysTrack
Internal Resources
Dev Teams
Business Units
Long Serving Employees
Service Desk
System integrators
Microsoft Services
Microsoft partners
Non-Microsoft Partners

20. Assess & Planning Workstream
Asses Service Components
Business Criticality
Mission Critical
Important
Marginal
Duplicate
Gartner 5 R’s
Retire
Rehost
Refactor / Revise
Rebuild
Replace
Complexity / Risk
High
High to Medium
Medium to Low
Low

21. Migrate Workstream Who, When, What, How Much? How Much? Who?
Internal Resources
External Resources
COTS Upgrades
Remember Service Owners
When / What?
Simplify first
Mix of Risk / Complexity
Leverage Cloud
Plan for Vacations
How Much?
Internal cost vs External
Remember licensing
Remember OPEX
Budgetary Year