1. Valet Parking as a “Service” for Harried Travelers
Kermit Kingsbury

2. Key Word “Service” Quality Convenience Pricing
Door-to-Door (Hotel Quality)
Timely (Systems and Dispatching)
Consistent (Training and Monitoring)
Convenience
Positioning of Pickup and Dropoff
Proximity to Ticketing and Security
Check-in and Cashiering Procedures (Staffing Levels)
Pricing

3. Motivation Value to “Users” Outside Competition Trends Financial
Customer Demand

4. Physical Barriers Feasibilty Influence on Service
Logistics
Traffic Management
Influence on Service
Return Times
Capacity
Commitment of Airport Staff
Flexibility
Marketing

5. Revenues Justifiable Works Within RCE System
Proper returns
Works Within RCE System
Integration with Current RCE
Supplemental or Additional Requirements
Compliance with Audit Requirements
Proper audit trail
Proper Procedures

6. Contractual Type Partnership w/ Private Operator Internal Department
Term
Motivation
Incentives
Buy-in

7. Barriers High Operating Costs Efficiency Implementation Costs
Ramping Up Period