1. Supplier Communication
New Ways of Working

2. How does Replenishment work today?
Supply Chain Fundamentals
DC Support
Supplier Relationships
Store Support
Replenishment Manager
Buyer Engagement
Safety Stock
Modular Processes
Forecast
In-stock Root Cause
Inventory Management
Seasonal and Events

3. What does the redesign look like?
Replenishment Manager
Field / Ticket Support
Forecasting
Supplier Activities
Merchant Support Activities
In-stock / Inventory Activities
Replenishment Manager
Business Support Manager
Replenishment Manager
Demand
Manager
Supplier Solutions Manager

4. Replenishment Manager
Replenishment Manager Responsibilities Tomorrow 3%
Buyer/Supplier Engagement 7%
Replenishment Manager
Feature/Event Management
In-stock Root Cause Inventory Management
Sharing Key Business Intelligence
Modular Processes 5%

5. ?% 10% Demand Manager Responsibilities Tomorrow Forecast
System Innovations/ Project ?%
10%
Forecast
Seasonal and Events
Safety Stock
Demand Manager

6. Supplier Solutions Manager
Supplier Solutions Manager Responsibilities Tomorrow
OTIF
Strategic Supplier Management
Supplier Ordering Smoothing
Supplier Training
Supplier Setup and Maintenance
Supplier Solutions Manager
Move sailing message to BSM.

7. Business Support Manager
Business Support Manager Responsibilities Tomorrow
Process Standardization 3%
Category Management 7%
Business Support Manager
DC Issue Research and Resolution
Store Issue Research and Resolution
Reporting / Communication
Sailing Messages

8. What work processes are most important for each role?
Replenishment Manager
Business Support Manager
Demand Manager
Supplier Solutions Manager
In-stock Root Cause
Inventory Management
Store Issue Research and Resolution
Forecast
OTIF
Feature Management and Committed Buys
DC Issue Research and Resolution
Seasonal and Events
Supplier Setup and Maintenance
Buyer/Supplier Engagement
Category Management
System Innovations/Projects
Supplier Training
Modular Processes
Reporting/ Communication
Safety Stock
Supplier Order Smoothing
Sharing Business Intelligence
Process Standardization
Strategic Supplier Management

9. Frequently Asked Questions for Suppliers
Answer
How long will the transition take?
It is anticipated to take teams several weeks to fully acclimate to the new Ways of Working. With any change, it happens over time and requires clear communication, teamwork, and commitment to make the transition a smooth one.
Will this slow down the process of getting things done?
This will enable more proactive business management, better results through role specialization, and enhance our ability to move with speed. A comprehensive training plan is in place to enable the new roles to function quickly.
Which roles will I communicate with?
The RM, BSM, and SSM roles will be communicating with suppliers, depending on the need. - If it is about an item: the RM owns the communication. - If it is about a remedy: the BSM owns the communication. - If it is about a truck: the SSM owns the communication.
For all roles - who covers the business when someone is out?
As with all roles at Walmart, each will have coverage assigned to take care of the business as associates are out of the office.
Who will be our contact for in-stock opportunities?
The RM and BSM are accountable for in-stock, in partnership with the SSM and DM roles.  While their core responsibilities may be different, their goals are the same.  Each role is accountable for their piece of the process and will be responsible for opportunities accordingly.
Who do I contact for forecasting opportunities?
With the demand manager role being heavily focused on forecast accuracy, we are asking the suppliers to only contact the RM's with extreme forecast issues or business intelligence that will cause future sales patterns to differ from historical data (ex. My product was recommended by an expert on television and social media.)
Why are the DMs not involved in supplier meetings?
The RM and BSM roles are the main point of contact for the supplier. This frees up time for the DM to focus on forecasting and increase system expertise. Pertinent information that needs to be communicated back to the DM will be done through the business facing RM or BSM.