1. Running a Successful Program Abroad
Presented by Grace Schneider Director of Education Abroad The Center for Global Education - CUAbroad
The Catholic University of America

2. Responsibilities Prior to Departure
Training and documentation
Pre-departure orientation
Contract, if necessary
Travel advance, if necessary
Insurance roster (non-credit)

3. Training and Documentation
Submit a program proposal form
Vet the housing
Register the participants
Obtain Insurance
Attend overseas program director training

4. Pre-departure Orientation
General program schedule & travel arrangements
Academic expectations & university policies
Credit, attendance, grading, behavior
Withdrawal or dismissal from the program
Health & Safety
Insurance, immunizations, prescription medication
Emergency protocol, important contact information
Registering side trips in their GoAbroad online application
General safety advice (pickpocketing, food, staying together, etc.)
Accommodations
Location
Amenities such as laundry, kitchen facilities, linens, etc.
Topics to Address:

5. Pre-departure Orientation
Topics to Address:
Cell phones
Packing
Culture & culture shock
Money matters
Expected on-site costs
Credit & debit cards, local currency
Student Information
Phone number while abroad
Insurance cards (give to students)

6. Documents to Bring Folder or binder with: Important contacts
Student phone numbers
Itinerary
Passport copies
Insurance cards and information
Student medical information
Folder or envelope for receipts

7. Accessing Student Information Online
Go to
Sign in with your CUA network ID and password
Click ‘Applicants,’ then ‘Search.’ Enter student name or program keyword and term.
Select application.
Click on ‘Questionnaires’ and ‘Profile’ tab to view student information:
Passport
Flight itineraries
Health form
Emergency contacts

8. Responsibilities While Abroad
Teach, lead, or direct program activities!
Resolve any incidents or emergencies with CUA or on-site help, if needed. Submit an incident report upon resolution of the incident.
Maintain financial records.

9. Crisis Management Protocol
Remove the participants from danger
Contact local authorities to start handling the situation.
Call police, medical personnel, US Embassy, as appropriate.
Call Public Safety at
Give them the details of the situation. They will coordinate the on-campus response and help you decide what to do next.
Call Frontier MEDEX for assistance in evaluating the situation if there is a medical emergency involved.
View the CUA Overseas Crisis Management Protocol online.
You’re not necessarily responsible for solving all incidents. With some, you may just need to ‘move the box’ to someone appropriate.
Do not leave a hurt student unattended. It’s best to have 2 staff on the program or other on-site assistance. If neither is available, consult CUA to decide how to handle the situation.

10. Responsibilities Upon Return
Submit grades
File expense report within 10 days
Review program evaluations
Final report and budget review
Recommended:
Re-entry workshop or event
Submit proposal for next year!

11. CUAbroad Contact Information
Webpages:
CUAbroad Home Page
CUAbroad Program Director Page
Grace Schneider:
Mario Ortiz:
Phone:
CUAbroad: (202)