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Which Channels And how to access them? Ali Karami Ruiz
OECD Trade Communications Conference | Integration versus Isolation Which Channels And how to access them? Ali Karami Ruiz Director, Policy and Communications Sherpa to the B20
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IDENTIFYING channels 7 takeaways FROM HEADS OF COMMUNICATIONS ROUNDTABLE
Integrating communications and policy Past focus on facts and positive stories at ‘macro’ level Need to use facts and numbers and translate them at individual level Overreliance on gloomy pictures Grassroots communications and engagement with other stakeholders Social media is important, but early and consistent dialogue is needed Listening: communicating ‘with’ audiences, less ‘to’ them
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IDENTIFYING channels Communicating directly to public audiences?
Current model Main audience: governments and policymakers The evolving context The future New audiences: public audiences and stakeholders? The challenge: always easier to sell bad news!
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Translating insights developing materials that individuals can relate to
Aggregate data Policy makers and experts Easy-to-understand messages Personal experience Concrete facts Public audiences and stakeholders
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Translating insights relating to individuals - EXAMPLES
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… but also Psychographics.
Maximizing impact Using channels to gain insights on anti-trade sentiment Demographics, … Geographics, … … but also Psychographics. 65% Of Americans between support TPP, but only 41% of those aged 50+ Regions voting leave and remain in the Brexit referendum Aggregated insights into personalities, values, attitudes, interests, lifestyles. Job losses and lower wages US 50% GER 17% 68 Lower food, auto, environ. standards US 12% 2 out of 3 UK residents with high-school education as highest qualification voted to leave the EU GER 61% 68 Facebook likes are needed to predict skin color with an accuracy of 95%, sexual orientation (88%) or party affiliation (85%). Answers to why FTAs are bad for the country
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“ ” BUSINESS RECOMMENDATION
Develop channels and materials that communicate the OECD’s work on Global Value Chains, Trade in Value-Added, Services Trade Restrictiveness and the adverse consequences of protectionism more effectively to public audiences and governments, providing easy-to-understand messages, experiences, and concrete facts. ”
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Going forward “ Communication: start earlier and develop big picture messages How trade looks like: Planet NPR’s t-shirt is a great example OECD: we need facts that resonate with non-technical audiences to overcome simplistic rhetoric ”
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Which Channels And how to access them? Ali Karami Ruiz
OECD Trade Communications Conference | Integration versus Isolation Which Channels And how to access them? Ali Karami Ruiz Director, Policy and Communications Sherpa to the B20
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