1. IPM 2.1 – Functional Overview
Christophe Volckaert
European Commission, Directorate General INFORMATICS

2. What is IPM? A tailor-made online questionnaire management system
Web-based application
Allows for the creation, the launch of online questionnaires, and the subsequent analysis of results
Available in 20 languages
07/12/2006
CIRCA/BC IPM DEV Conf

3. IPM features… Tree-view interface to build the questionnaire
Management of translations through XML spreasheets files
Access to results in real time
Automatic count of replies (for closed questions)
Built-in search engine to filter the responses (by country, etc)
Export mechanism
07/12/2006
CIRCA/BC IPM DEV Conf

4. IPM Modules Form Generator : creation of online questionnaires
Form Runner: collect replies from the public
Form Viewer: results of online questionnaires
Form Administration
Upload of translations
07/12/2006
CIRCA/BC IPM DEV Conf

5. Types of questions
Single choice questions (radio buttons, drop-down lists)
Multiple choice questions (check boxes, list boxes)
Open questions (free text, numeric data, dates, etc)
Matrix questions
Ranking questions
07/12/2006
CIRCA/BC IPM DEV Conf

6. Question properties Compulsory/optional
Numerical constraints (max nb of char, min/max number, etc)
Customisable layout for radio buttons / check boxes
Help text
Dependencies between questions
07/12/2006
CIRCA/BC IPM DEV Conf

7. IPM Questionnaire workflow
Step 1 : Design the survey
07/12/2006
CIRCA/BC IPM DEV Conf

8. Step 2 : Test the survey
07/12/2006
CIRCA/BC IPM DEV Conf

9. Step 3 : Translate the survey
07/12/2006
CIRCA/BC IPM DEV Conf

10. Step 4 : Launch the survey
07/12/2006
CIRCA/BC IPM DEV Conf

11. Step 5 : Analyse results
07/12/2006
CIRCA/BC IPM DEV Conf

12. Applications – EC Environment
Public consultation – Your Voice in Europe
Targeted stakeholders’ consultation
Website satisfaction survey
Registration for events (conferences, etc)
Data collection (Member States  EC)
Staff satisfaction surveys
European Business Test Panel
SME Feedback
07/12/2006
CIRCA/BC IPM DEV Conf

13. IPM production figures
Launched in 2001
350 surveys/questionnaires ( )
replies collected
38 Commission DGs and Services
250 « form managers »
07/12/2006
CIRCA/BC IPM DEV Conf

14. IPM usage IPM 1.2 IPM 1.3 IPM 1.4 IPM 2.0 IPM 2.1 IPM 2.0.5 07/12/2006
CIRCA/BC IPM DEV Conf

15. Support
For IPM user community: EC services and some external users (EC consultants, respondents, etc)
Provision of help-desk services: average number of 100/150 requests per month
Training sessions; presentations / demonstrations
07/12/2006
CIRCA/BC IPM DEV Conf

16. Enhancements 2005-2006 Matrix questions Cut & paste questions
Import questions from other questionnaires
Copy questionnaires
Two-step survey with registration form
Multi-page display
Enhancement of question properties
Accessibility and security: ECAS authentication, "anti-robot" mechanism
07/12/2006
CIRCA/BC IPM DEV Conf

17. Future enhancements Attached files Numerical matrixes
Anonymity while user authentication
Integration of new languages (RO, BG)
etc
07/12/2006
CIRCA/BC IPM DEV Conf

18. Technical architecture - “Commercial” version
Internet Explorer
BEA Weblogic 8, Servlet, JSP engine
Cocoon 2
LDAP server
Oracle 9i
07/12/2006
CIRCA/BC IPM DEV Conf

19. Links IPM: http://ec.europa.eu/yourvoice/ipm
European Business Test Panel (EBTP):
CONTACT :
(+352)
(+32)
07/12/2006
CIRCA/BC IPM DEV Conf