1. System Transformation
The transformation of New Zealand’s disability support system

2. Overview Context and highlevel design Thinking from working groups
What can providers do to prepare?
Questions

3. Virtual testing groups
Context
Cabinet paper lodged
Co-Design group
- high level design
Working groups
- 1/3 disabled people
- detailed design
Prototype developed
Virtual testing groups
- feedback

4. Key features – new system
People are welcomed into the system
Access to Connectors
Easy to use information and processes
Connected support across government
Streamlined funding with flexibility
Capability funding
National and local governance groups

5. What change will mean for providers
Fundamental change in relationships
Disabled people/whānau make decisions
Providers accountable to disabled people/whānau
Multiple funders – not just government
More individualised support, pricing and charging
More flexibility to deliver support and achieve outcomes
Greater role for disabled people/whānau in governance/leadership
Collaboration across providers

6. Provider capability building working group
18 people on the group
Held five workshops
Identified several ways providers can plan and be ready for the transformed system, including:
undertaking an organisational self-review and completing an action plan based on the self-review recommendations
undertaking customer journey mapping
ensuring disabled people’s voices and expertise are heard at all levels of the organisation
preparing and training staff about how to deliver support that is person-directed and how practice needs to be guided by the Enabling Good Lives principles.

7. Provider capability building working group - continued
Identified the following key actions to support provider capability building
Information and communication – support providers to communicate across all stakeholders and organisation governance, people accessing services, leadership, middle management and front line workers.
Community of practice - establish opportunities for providers to come to together to learn, develop new ways of working and share their experiences and knowledge of engaging with system transformation.
Collaboration and partnership – encourage and support providers to explore ways to collaborate and/or form formal partnerships with each other and others.
External independent expertise and mentoring – identify and resource system change champions and external consultants.

8. Provider capability building working group - continued
Capability building funding available for providers in MidCentral prototype
Provider working group - recommendations to MidCentral RLG/Governance group:
Arrange and host provider community information events across region
Complete provider stocktake
Gather feedback on what capability building providers want
Provider expertise to assist provider to complete EGL self assessment
Use feedback from providers to plan and fund next stage of capability building

9. Workforce working group
Two representatives from:
Disabled people
Unions
Providers
Officials
Meets monthly in 2018
Key topics include:
What will be the impact for the workforce
Information and communication with workforce on system change - what needs to be communicated and who needs to do it?
Employment and contracting - understanding the difference, rules and when they apply
Pay equity rates across employment arrangements
Support to be a good employer - best practice guidelines

10. Advice for providers from Waikato
Expertise
Disabled people and whānau have expertise on what support they need. Tap into what they want and would like to see on offer
Explain
Explain what support you’re good at, avoid clinical terms
Specialise
Adapt to change, think about specialising in particular areas
One point of contact
Offer one point of contact for disabled people and whānau, rather than transferring to a number of different people

11. Live streaming Q & As
Providers have told us being able to ask questions is useful
Live streaming sessions will be held for:
Disabled people
Whānau
Providers – 2 May
Details will be ed and a flyer will be posted on the Enabling Good Lives website

12. Questions

13. For updates - www. enablinggoodlives. co
For updates - To contact the team –