1. World-Class Service – Wherever. Whenever.

2. ENHANCED eSERVICE
Simplify daily tasks to help manage your entire portfolio
Our customer interface, redesigned with your needs in mind

3. PERFORMANCE Informed View full year of performance
REAL-TIME NOTIFICATIONS
ACCESS TO COMPLETE HISTORY OF ACTIVITIES
View full year of performance
Review service history
Schedule monthly report delivery
Automatic notifications to your
View a full year of performance and service history from your computer -wherever, whenever - or simply schedule delivery of monthly reports.
eService also offers automatic notifications directly to your for use in meetings or just for record-keeping.
Maintenance
Visit Report

4. VIEW DOCUMENTS Organized Review contracts Pay your bill
STREAMLINE DAILY ACTIVITIES
Review contracts
Pay your bill
Manage proposals
Check invoices
View important service documents
Learn about new product releases
Review contracts, pay your bill, manage proposals, neatly file invoices and view other important service documents.
Stay informed about new product releases to improve your equipment.

5. CONTACT US Convenient Place a service request Book an appointment
JUST A FEW CLICKS
Place a service request
Book an appointment
Contact Otis
Provide feedback
Get contact info
LOG A SERVICE CALL AND CONTACT OTIS IN JUST A FEW CLICKS
Place service requests, contact us, give us feedback, book an appointment, and get your Sales Rep contact info in no time.
It has never been so simple and fast to find answers to your questions.
Service Request

6. SMARTER SERVICE Mobile
KEEP UP-TO-DATE WHEREVER YOU ARE
With eService mobile stay updated no matter where you are
View all eService can offer from your smart phone, on the go
TIME-SAVING TOOLS DESIGNED TO KEEP YOU UP-TO-DATE WHEREVER YOU ARE
We know how important it is for you to be kept informed when one of your elevators is experiencing an issue. With eService mobile, stay updated no matter where you are, enabling you to be more responsive to your tenants.

7. eService