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CUSTOMER SERVICE CHALLENGE CHAMPION SunLine Transit Agency

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Presentation on theme: "CUSTOMER SERVICE CHALLENGE CHAMPION SunLine Transit Agency"— Presentation transcript:

1 CUSTOMER SERVICE CHALLENGE CHAMPION SunLine Transit Agency
Victor A. Duran SunLine Transit Agency Thousand Palms, CA

2 MAINTENANCE WRITTEN TEST
Metro Transit Minneapolis, MN Dan Aasen Latchminarine Timaul Chris Antholz

3 Locksley McKenzie Truc Hoang William Morgan
Vehicle Inspection Maintenance Washington Metropolitan Area Transit Authority Washington, DC Locksley McKenzie Truc Hoang William Morgan

4 Jose Manuel Moya Christopher Valenzuela Miguel Tapia
Allison Cummins PowerTrain Los Angeles County Metropolitan Transportation Authority Los Angeles, CA Jose Manuel Moya Christopher Valenzuela Miguel Tapia

5 Cummins/Voith Powertrain Florida Public Transportation Association
Tallahassee, FL Chris Balroop Harryram Mootoo Radu Solomon

6 Central Ohio Transit Authority
ThermoKing HVAC Central Ohio Transit Authority Columbus, Ohio Don Readnour Tom Belcher Steve Woods

7 Transportation Authority
MCI/IO Multiplex Kansas City Area Transportation Authority Kansas City, MO Tom Seymour Jeff Clark Ralph Salmon

8 Charleston Area Regional Transportation Authority
VAPOR DOOR Charleston Area Regional Transportation Authority Charleston, SC Shannon Byrum David Mungin Andrew Stevanus

9 Operator PreTrip Inspection Sunline Transit Agency
Victor Duran Sunline Transit Agency Thousand Palms, CA

10 THIRD PLACE MAINTENANCE TEAM

11 Transportation Authority
Capital Metropolitan Transportation Authority Austin, TX John Proske Michael Donohue Jaime Ayala

12 THIRD PLACE OPERATOR 35 FOOT BUS

13 Corpus Christi Regional Transportation Authority
Corpus Christi, TX Julian Carranza Jr.

14 THIRD PLACE OPERATOR 40 FOOT BUS

15 Washington Metropolitan Area Transit Authority
Washington, DC Robert Miles

16 SECOND PLACE MAINTENANCE TEAM

17 Oahu Transit Services, Inc.
Honolulu, HI Brian Lowery Richard Takeuchi Lonn Nakata

18 SECOND PLACE OPERATOR 35 FOOT BUS

19 Central Ohio Transit Authority
Columbus, OH Howard Yoder

20 SECOND PLACE OPERATOR 40 FOOT BUS

21 Dallas Area Rapid Transit
State of Texas Dallas Area Rapid Transit Dallas, TX Raul Abarca

22 FIRST PLACE MAINTENANCE TEAM

23 Transportation Authority
Kansas City Area Transportation Authority Kansas City, MO Tom Seymour Jeff Clark Ralph Salmon

24 FIRST PLACE OPERATOR 35 FOOT BUS

25 Ben Franklin Transit Richland, WA Gabe Beliz

26 FIRST PLACE OPERATOR 40 FOOT BUS

27 San Francisco Municipal Transportation Agency
San Francisco, CA Kevin Grady

28 OVERALL ACHIEVEMENT THIRD PLACE

29 Southeastern Pennsylvania Transportation Authority
Philadelphia, PA Eugene Bonner Joe Miller Bill Beirn Zenon Rinylo

30 OVERALL ACHIEVEMENT SECOND PLACE

31 Transportation Authority
Capital Metropolitan Transportation Authority Austin, TX John Proske Michael Donohue Jaime Ayala Adbelkader Tenouri

32 2015 GRAND CHAMPION

33 2015 INTERNATIONAL GRAND CHAMPION SPONSORS
Allison Transmission Inc. Cummins Inc. Fraser Gauge Motor Coach Industries Inc. Thermo King Corporation Vapor Voith Turbo Inc.

34 Central Ohio Transit Authority
Columbus, Ohio Don Readnour Tom Belcher Steve Woods Howard Yoder


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