1. IM (Instant Messaging)
Skype for Business

2. Instant Messaging Course Objectives IM a Contact IM a Group
Using IM within outlook

3. Instant Messaging IM a Contact Search for your Contact
Hold the mouse pointer over a contact's photo and
click  
Type the desired message.
Press the Enter key.
To reply to a message
In the conversation notification, click the person's picture.
In the Windows taskbar, click the Skype button and click the thumbnail.
Type a reply and press the Enter key.

4. Instant Messaging Add Files to an IM Conversation
In the conversation window, click on the Manage Presentable Content icon
Click on “Add Attachments…” browse/select file to attach OR
You can drag and drop your document into the text box directly

5. Instant Messaging IM a Group
If necessary, activate the Skype for Business window.
Click (Contacts)
Click the GROUPS tab
Do one of the following: Right-click the desired group
Press and hold the Ctrl key while selecting the desired contacts, then right-click any selected contact
Choose Send an IM
In the conversation window, in the lower pane, type the desired message text
Press the Enter key

6. Instant Messaging Using IM from within Outlook
In Outlook, hold the mouse pointer over the sender's photo or name.
In the pane that appears, click (Send an IM to <contact>).
In the conversation window that appears, type the text of your instant message.
Press the Enter key.