1. OUR SAFETYDAY 2015 People Safety MAY 6th 2015
ACHIEVING GOAL ZERO BECAUSE WE CARE
People Safety
MAY 6th 2015
Supervisor-led Engagement
Goal Zero.
No Harm.
No Leaks.

2. Elevator speech for People safety
The People Safety portion of this year’s Safety Day will focus on expanding our view of how we achieve Goal Zero every day. In these discussions, you will be asked to consider the amount of risk you take daily and determine if there are ways to improve your safe behaviors based on risk … not on the likelihood of being injured.
I think you will find the material very interesting and compelling. I hope you participate. I believe you will learn something new and important.
See you there …

3. People safety: target audience
The People Safety material can be broadly applied to all employees and contracting partners as key learnings and discussions are focused on daily behaviors during work as well as away from the company/at home.
When considering who might get the most from this material, it will likely be those open to expanding their views of how risk and exposure relates to injuries.
Facilitators and meeting leaders should be selected based on their abilities to inspire others to have open discussions and consider/commit to the application of these key learnings.

4. Session design Leader Options ALL LEADERS ALL LEADERS Risk Recognition
Slides 1 – 5 are to be used in all sessions; slides 6-8 are optional, but at least one should be used based on the knowledge the meeting leader has of the group. In other words, what additional topic (Risk Recognition, Definition of What Working Safe Means, or Intervening Based on Risk) is most needed for their particular team.
The video should also be shown in all sessions if practical to do so.
Of course time permitting, the leader can choose multiple topics to discuss.
Regardless of this choice, the leaders should also include the CARE aspect of what safety means to them (see facilitator notes).
Lastly for slides 9 and 11, the meeting facilitator may opt to use local photos to demonstrate exposures related closely to their specific area. Of course, if other photos are used, be very mindful to avoid faces of known people or other photos that would draw negative attention to a particular person or group.
Risk Recognition
Definition of what working safe means
Intervening based on Risk

5. OUR SAFETYDAY 2015 People Safety MAY 6th 2015
ACHIEVING GOAL ZERO BECAUSE I CARE
People Safety
MAY 6th 2015
Supervisor-led Engagement
Goal Zero.
No Harm.
No Leaks.

6. KEY MESSAGE TO COMMUNICATE
To achieve Goal Zero, we have to focus on more than avoiding an injury.
Facilitator:
We are here today to think about how we care for one another and how we demonstrate our commitment to working safely. As you may know, the three major themes for 2015 are:
People Safety
Road Safety and
Process Safety.
I have selected People Safety as the focus of this meeting.
In this session, we will consider:
The difference between managing our risk or exposure to acceptable levels and how this impacts our achieving Goal Zero.
Though company Goal Zero statistics are based on actual injuries, for us to actually achieve Goal Zero (no harm) we also have to think about the risk that impacts us every day (at work and away from work). I think this session will help us see and understand how our response to risk impacts how and if we achieve Goal Zero.
IF YOU ARE ABLE TO USE THE VIDEO LINK
As we begin our session, I’d like to show a short video clip to represents risks that all of us face daily. As you watch it, think about how you “see” and “accept” risk and how this impacts the likelihood of you becoming injured. I want you to think about how you decide you have had a “Goal Zero” day.
WATCH VIDEO
Continue to reflect on your thoughts from the video as we continue our discussions.
Let’s move to another discussion topic.
IF YOU ARE NOT ABLE TO USE THE VIDEO LINK

7. Focus: People safety – focus on injuries only
“I’m really feeling good about our site, I can’t remember the last time we had an accident.”
“I know. Serious accidents never seem to happen here.”
Fix problems when they are small
Always think about what might potentially occur
I can’t forget about exposure and what leads to negative events
It’s more than not getting hurt
Facilitator:
Let’s say you were walking along side these two employees. The first person said (click) “I’m really feeling good about our site. I can't remember the last time we had an accident.” The second person responded, (click) “I know. Serious accidents never seem to happen here.”
Do you think that there is anything wrong with recognizing there are not as many accidents today than there has been? Or that there is less harm today than there has been?
(allow several people to respond to your question)
ANSWER:
No, there is nothing wrong with making either of these statements UNLESS the person stops here and does not further consider behaviors and conditions that lead to injuries.
Help the participants see that we need to recognize much more than no accidents or no serious accidents as indications of how we determine how safe we actually are.
Some possible answer are in the thought bubbles. Other resources can be found below and should be referenced as the leader feels they are applicable:
For Chronic Unease, you can review
To Behavioral Safety, you can review
For Life Saving Rules, you can review
For Unlocking Leadership, you can review
For Goal Zero information, you can review

8. Focus: People safety – When will risk lead to injury?
6:00 AM
Slips on the wet floor approaching the shower.
6:30 AM
Chokes on a piece of fruit at breakfast.
7:00 AM
Forgets to wear his seatbelt for the first three blocks of travel.
7:10 AM
Disregards stop sign, but there is no oncoming traffic.
7:30 AM
Becomes angry when another driver is driving slowing in front of them.
7:45 AM
Sends text to
co-worker that
he’s running late.
8:05 AM
Takes a shortcut to the office, stepping over debris on the ground.
8:10 AM
Enters office building, holds door open for stranger with no ID badge
9:00 AM
Misses a Safety Meeting.
10:00 AM
Lifts a box incorrectly.
10:30 AM
Schedules business travel without determining specific country risk information.
11:45 AM
Stands on a chair to reach a book
Facilitator:
“Let’s continue thinking about how we experience risk or exposure every day and, more importantly, how we do (or don’t) respond to it.
Here, I am going to step through a day where this person experiences many real events experiencing different levels of risk.
See if you can guess when an accident will occur with this person. Do you think his/her luck will run out after lunch or just before they get home???
Raise your hand when you think the person is about to get hurt.”
Click through the events slowly to allow others to read the event. You many read a few of them out loud if you’d like. When someone does raise their hand, ask them why? A likely answer is “Their luck is about to run out!”
At the end, say, “Actually, the person never got hurt. Are you surprised?” In reality, people are not good at forecasting when risk will actually result in an injury. If we were, we’d get hurt a lot less!!! Did you also notice the kinds of risks that occurred? Did you notice personal safety, road safety, process safety and even security-related events?”
OPTIONAL :
If you choose, you can also talk about “Risk Tolerance” which is the degree of which someone accepts the amount of perceived risk they are willing to take. People have difference levels of “tolerance” which is why some people will or won’t sky dive or drive motorcycles. For some, the amount of risk is not tolerable, whereas with others they feel relatively safe doing so.
This relates to the slide/previous discussion in that some would say “slipping under a barricade” or “standing on a chair” is not sufficient risk to be concerned about. Too frequently, people do not accurately see where their risk will lead to an injury.
2:05PM
Walks into a barricaded area to take a reading.
4:00 PM
Guesses at a pressure reading to save time.
6:10 PM
Speeds home because he’s running late.
6:30 PM
Leaves his laptop and badge in an unsecured vehicle.
6:35 PM
Enters his home thinking he’s had a “Goal Zero” Day. NO
INJURY HERE!
6:40 pm
Arrives home “safely” and gives himself credit for a Goal Zero Day!

9. Focus: People safety – When will risk lead to injury?
Do you think it’s possible that one person could experience a day like this and not actually get hurt?
Is it reasonable to think someone would, after a day like the above, report that they had a “Goal Zero” Day? If so, what is the basis for this opinion?
Are you reminded about how many risks you can take (at home and at work) and never actually get hurt?
Why is including “exposure” a more comprehensive way to consider safety than looking at only injuries?
How might this view of recognizing exposure (vs. injuries) change your day and how you achieve Goal Zero for yourself and with others?
How does the amount of CARE we have for each other impact how we engage with one another?
Do you know what these Life- Saving Rule symbols mean?
Ask/Discuss: First, do you think it’s possible that one person could experience a day like this and not actually get hurt? (yes) Actually, this type of day occurs to us all of the time.
Ask/Discuss: Is it reasonable to think someone would, after a day like the above, report that they had a “Goal Zero” Day? (yes, after all they did not get hurt – particularly if they base their opinions on injuries or harm)
Ask/Discuss: Are you reminded about how many risks you can take (at home and at work) and never actually get hurt?
Ask/Discuss: Why is including “exposure” a more comprehensive way to consider safety than looking at only injuries?
Ask/Discuss: How might this view of recognizing exposure (vs. injuries) change your day and how you achieve Goal Zero for yourself and with others?
Ask/Discuss: How does the amount of CARE we have for each other impact how we engage with one another? Which of the above events would you likely intervene with this person? Why is there variation in the room regarding this question?

10. Focus: People safety – Activity and discussion
Risk Recognition
These are sample photos.
Others can be inserted that more closely resemble local risks.
(These are sample photos. Others can be inserted that more closely resemble local risks.)
Option One: Focus on Risk Recognition
Divide your audience into small groups of 6-8 participants each and allow them a moment to reflect on the photos.

11. Focus: People safety – Activity and discussion
What risks do you see?
Which ones are significant enough that you would stop and not walk away from until they were improved?
What are you using to decide the answer to question 2? The likelihood of an injury or the amount of exposure? Why does this make a difference?
With our previous discussion in mind from (i.e. the 14 events throughout the day), how do these discussions impact your view on how Goal Zero is achieved?
Option One: Focus on Risk Recognition
Have each group discuss the below questions:
What are some of the risks you see?
Which ones are significant enough that you would stop and not walk away from until they were improved?
What are you using to decide the answer to question 2? The likelihood of an injury or the amount of exposure? Why does this make a difference? (answer: If you are thinking about risk, you will do more to correct the situation.)
With our previous discussion in mind from slide 3 (i.e. the 14 events throughout the day), how do these discussions impact your view on how Goal Zero is achieved?
Allow the table discussions to continue for an appropriate time (e.g minutes). Listen for key comments that you should highlight.
Close the table discussions and facilitate important learnings.
Then ask: “What areas of risk or exposure do we deal with in our jobs (or away from work) that are relevant to what we discussed today?
IMPORTANT to demonstrate your personal commitment:
Discuss what you learned and what you are committing to do differently because of this discussion.
Ask for volunteers who learned something today and if they are willing to share with the group their commitments for the future.
Also say: “Whether you shared what you will do differently or not, it is important that we all recognize our risk and exposure and not use the likelihood of an injury to make changes in our actions at and away from work.”
Determine if there are any questions and respond appropriately.

12. Focus: People safety – Activity and discussion
How the definition of “what is safe” has changed.
These are sample photos.
Others can be inserted that more closely resemble local risks.
(These are sample photos. Others can be inserted that more closely resemble local risks.)
Option Two: Focus on How the definition of “what is safe” has changed.
Divide your audience into small groups of 6-8 participants each and allow them a moment to reflect on the photos.

13. Focus: People safety – Activity and discussion
What are some of the risks you see?
Do you think anyone pictured felt like they were about to be injured?
Do you see risk the same as previous generations? Would you take the same risks as you see here? Why?
What has changed over the generations considering risk tolerance or risk acceptance?
Do you believe risk tolerance or risk acceptance is changing? Why?
With our previous discussion in mind (i.e. the 14 events throughout the day), how do these discussions impact your view on how Goal Zero is achieved?
Option Two: Focus on How the definition of “what is safe” has changed.
Have each group discuss the below questions:
What are some of the risks you see?
Do you think anyone pictured felt like they were about to be injured? (no)
Do you see risk the same as previous generations? (no – what was okay in previous generations is no longer safe (e.g. wearing safety glasses)). Would you take the same risks as you see here or the same risks that your grandfather would have likely taken? No – we are more aware of risk than previous generations.
What has changed over the generations considering risk tolerance or risk acceptance? Do you take the same risks that you did when you first began working? No
Do you believe risk tolerance or risk acceptance is reducing? Why?
With our previous discussion in mind from slide 3 (i.e. the 14 events throughout the day), how do these discussions impact your view on how Goal Zero is achieved?
Allow the table discussions to continue for an appropriate time (e.g minutes). Listen for key comments that you should highlight. Close the table discussions and facilitate important learnings.
Then ask: “What areas of risk or exposure do we deal with in our jobs (or away from work) that are relevant to what we discussed today?” and “Where do we need to be less tolerant of risk in our jobs?”
IMPORTANT to demonstrate your personal commitment:
Discuss what you learned and what you are committing to do differently because of this discussion.
Ask for volunteers who learned something today and if they are willing to share with the group their commitments for the future.
Also say: “Whether you shared what you will do differently or not, it is important that we all recognize our risk and exposure and not use the likelihood of an injury to make changes in our actions at and away from work.”
Determine if there are any questions and respond appropriately.

14. Focus: People safety – Activity and discussion
Intervening based on Risk
These are sample photos.
Others can be inserted that more closely resemble local risks.
Option Three: Intervening based on Risk
Divide your audience into small groups of 6-8 participants each.

15. Focus: People safety – Activity and discussion
Is it easy for you to intervene with others?
Does the likelihood of an imminent injury influence if you will intervene or not?
Considering Goal Zero, how does your answer to #2 impact the reality of Goal Zero occurring?
With our previous discussion in mind (i.e. the 14 events throughout the day), how do these discussions impact your view on how Goal Zero is achieved and when you should intervene?
Option Three: Intervening based on Risk
Have each group discuss the below questions:
Is it easy for your to intervene with others? (some will say yes, others no)
Does the likelihood of an imminent injury influence if you will intervene or not? (for many, yes … though we’d like that to be different based on this conversation)
Considering Goal Zero, how does your answer to #2 impact the reality of Goal Zero occurring?
With our previous discussion in mind from slide 3 (i.e. the 14 events throughout the day), how do these discussions impact your view on how Goal Zero is achieved and when you should intervene?
Allow the table discussions to continue for an appropriate time (e.g minutes). Listen for key comments that you should highlight.
Close the table discussions and facilitate important learnings.
Then ask: “What would it take for our team to intervene more with one another?”
IMPORTANT to demonstrate your personal commitment:
Discuss what you learned and what you are committing to do differently because of this discussion.
Ask for volunteers who learned something today and if they are willing to share with the group their commitments for the future.
Also say: “Whether you shared what you will do differently or not, it is important that we all recognize our risk and exposure and not use the likelihood of an injury to make changes in our actions at and away from work.”
Determine if there are any questions and respond appropriately.