1. Defining your Inner Superhero
RESIDENTIAL PROGRAMS & SERVICES PROFESSIONAL STAFF TRAINING 2018
Keener Scott
Associate Director for Staff Development & Student Conduct

2. Defining your inner superhero
What does it mean to be part of the RPS team?
What is our vision and expectations for the upcoming academic year?
What are our goals for the upcoming year?
What is our role as educators?
Who are our stakeholders and what is our focus with them?
How can we create a positive environment for our residents and staff?

3. Defining your inner superhero
PERIOD OF TRANSISTION
CHANGES IN LEADERSHIP
SHIFT IN PRACTICES
SHIFT IN FOCUS
CHANGES IN STAFF
CHANGES IN JOB FUNCTION
Transition can be stressful

4. Defining your inner superhero
SELAH
Relax
Time to rebuild and redefine who we are a what we’re about.
PAUSE AND REFLECT

5. Defining your inner superhero
BEING A MEMBER OF THE RPS TEAM
RPS Vision Statement
We will strive to deliver a dynamic residential experience that every student values. We will also serve as an exceptional model for parents, faculty, staff, colleagues at other institutions and various stakeholders. While supporting the academic mission of the institution, we will create secure and encouraging communities where students have multiple opportunities to share feedback, openly express themselves and discover the unique differences and strengths in other students. University Housing (RPS) will accomplish this by focusing on transparent and open communication; by facilitating quality services and programs and by maintaining a high level of accountability.

6. Defining your inner superhero
BEING A MEMBER OF THE RPS TEAM
RPS Vision Statement
Focus on transparent and open communication
Facilitate quality services and programs
Maintain a high level of accountability
We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it.
What is transparent and open communication?
How can we ensure that we accomplish this?
How do we define quality?
Let’s brainstorm about 5 of the services/programs we provide?
Do they meet the definition of quality? If not what needs to happen to make it so?
What do we mean by a “high level of accountability”?

7. Defining your inner superhero
Expectations
Attitude
Communication
Deadlines
Decision making
Dress
Leadership
Meetings
Outlook & voic
Professionalism
Professional development
Team
Relationship with ADs & Director
Student engagement
Student issues
Supervision
Time management
Visibility
Communication topics
As we talk about accountability this is a natural Segway into expectations.
With there being a new director and associate director, I am hesitate in doing into new expectations.
Here you can see what the current expectations have been.

8. Defining your inner superhero
What is our role as educators?
We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it.
What is transparent and open communication?
How can we ensure that we accomplish this?
How do we define quality?
Let’s brainstorm about 5 of the services/programs we provide?
Do they meet the definition of quality? If not what needs to happen to make it so?
What do we mean by a “high level of accountability”?

9. Defining your inner superhero
Who are our stakeholders and what is our focus with them?
We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it.
What is transparent and open communication?
How can we ensure that we accomplish this?
How do we define quality?
Let’s brainstorm about 5 of the services/programs we provide?
Do they meet the definition of quality? If not what needs to happen to make it so?
What do we mean by a “high level of accountability”?

10. Defining your inner superhero
How can we create a positive environment for our residents and staff?
We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it.
What is transparent and open communication?
How can we ensure that we accomplish this?
How do we define quality?
Let’s brainstorm about 5 of the services/programs we provide?
Do they meet the definition of quality? If not what needs to happen to make it so?
What do we mean by a “high level of accountability”?

11. Defining your inner superhero
QUESTIONS AND OR COMMENTS
We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it.
What is transparent and open communication?
How can we ensure that we accomplish this?
How do we define quality?
Let’s brainstorm about 5 of the services/programs we provide?
Do they meet the definition of quality? If not what needs to happen to make it so?
What do we mean by a “high level of accountability”?