1. Provide Real-Time Appointment Status & Improve Patient Satisfaction
Web-based waiting time ticker
A system to help patients know how to reduce waiting room time and doctors to be more comfortable running behind schedule. This was the brain-child of Doctor Robinson. As the developer for meetinghousefamilyphysician.com, I was asked to implement it.
Presentation will Cover
How our system works from the perspectives
Patient,
Web developer
Doctor
What is involved to implement

2. How the system works
The patient’s perspective.

3. Patient perspective On – time
It’s a Miracle.
Patients can check a webpage to find out if the doctor is running behind.
Patients can use any internet connected device to track the schedule.
Doc Robinson came to me with the idea of posting:
On time - it's a miracle.
15 minutes late - we told him to hurry up.
30 minutes late - don't blame us.
45 minutes late - he's old and slow
60 minutes late - it's time to retire.

4. Patient Benefits 30 minutes late
Leave home later
Run extra errands or shop longer
Minimize contact with people in waiting room with infections
Patients can use any internet connected device to track the schedule.
The doctor has the benefit of having less time pressure with patients, happier patient / clients.

5. Patient Handout Step-by-step instructions.
Educating patients on how to find how much time appointments are running. This can be posted in the office or sent as an insert in a mailing.

6. How the system works
The doctor’s perspective.

7. Doctor Steps to change appointment times
Step-by-step guide
How it works.
There are only 7 steps which are spelled out in detail in the doctor’s instruction sheet. If you are not familiar with WordPress, the first couple of times might require referring to the page. After a while, you will be able to do it quickly.
You can access the system from an computer, tablet, iPad, smartphone – almost anything that allows you to run a web browser.

8. Doctor getting started
Walking through the steps the first time.

9. Typical office setup
Have an internet connected device centrally located to make the changes.

10. Wordpress Login Screen How it works.
You need to have proper credentials to securely access the controls (or editing features) of the website.
Once you login, you access the website‘s homepage. There are only 7 steps which are spelled out in detail in the doctor’s instruction sheet.

11. Wordpress
Navigate to the page and select the options using radio buttons.
Save changes
How it works.
You need to securely access the dashboard of the website.

12. After changes are saved, the information appears on the top of Dr
After changes are saved, the information appears on the top of Dr. Robinson’s page.

13. Wordpress Dropdown menus
Navigate to the control page
Log out
How it works.
We try to make it as easy as possible. Navigate to the Theme Options is easy – as is the Log Out
You need to securely access the dashboard of the website, and leave securely.

14. Why Wordpress The web developer’s perspective.
I have put this next because it

15. Steps to implement WordPress powers 24% of the web
Simple user control (edits) from any web-connected device
No coding background needed
Designs / themes / plugins
Search engine optimized
20 years ago Atlantic Electric was investing in an energy research company and paid me to design their website. I created the site for BrilliantLightPower.com using html – which was the language used to code webpages. For the past 7 years, I’ve used WordPress because there are so many advantages.
From their website:
“WordPress is web software you can use to create a beautiful website, blog, or app. We like to say that WordPress is both free and priceless at the same time. The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call ‘home’ — we’d love you to join the family.”

16. Wordpress Why use WordPress For the customer:
It is easy to make changes to the website with a formatting interface like a word processor.
For the web developer:
Customizable and Extendable Add functionality with Plugins.
Huge supportive community with WordPress’ and other support forums.

17. Implementing the system
Steps to making this work for you.

18. Implementation Example of HTML to WordPress site
HTML Website
WordPress Website
Implementation Example of HTML to WordPress site
Hosting & Installing WordPress
Transferring content
Going Live
If you are already using WordPress
consulting with your web developer
receiving credentials to access the site
Typical HTML or other website:
acquire compatible hosting
setting up WordPress
copy content over to the WordPress site - using the same site structure / pages
implement the scheduling system & testing
training and flyer for physician steps / educational flyer for patients
 change domain name servers to point to the new location