1. Preparing for Electric Vehicles A Maintenance View
Frank Dopp
Director of Maintenance
Transportation Concepts

2. Preparing for Electric Buses
Safety
Applicability
Technician Recruitment & Retainment
Metrics
Parts
Warranty
Training

3. Preparing for Electric Buses Shop Safety / Driver Safety
Differences between conventional and electric
Safety Standards: Chargers /Batteries
Tools & Equipment
Safety Training
Accident response

4. Preparing for Electric Buses Applicability: How to Make Them Work for Us
Range
Anxiety is Real
Thinking differently
Spare Ratios
Small fleets and spares
New technology = new challenges
Road Calls
Equipment

5. Preparing for Electric Buses Technician Recruitment & Retainment
Marketing
Work Environment
Job Descriptions
Experience
Options: Think Outside “the Bus”
The Dealer Technician
Bonus Programs and Incentives
Equipment

6. Preparing for Electric Buses Metrics: Looking Differently at Our Numbers
Miles vs. Hours
Telematics
Comparing Standards (MPG vs MPaH)
Battery charging cycles
PMI Changes: No more oil
Measure Everything?

7. Preparing for Electric Buses Parts and Warranty
Manufacturers
Parts Distribution
Aftermarket
Sourcing
Warranty Centers
Warranty Recovery
Telematics and Software

8. Preparing for Electric Buses Training: Technicians and Operators
ASE: Hybrids
Manufacturers
Warranty (we learn from doing the repairs ourselves)
Hand in Hand: Together we Succeed
Changes in PM’s should bring better PM’s