1. Insurance and Risk Management Internet Searches Overall Objective: –On completion of the three course modules, you should be able to obtain and evaluate insurance and risk management information more effectively and efficiently through the Internet.

2. Course Modules Module 1: Internet Searches for Risk Management and Insurance Information Module 2: Advanced Search Techniques Module 3: Searching IRMI-Online

3. Why Take This Course?

4. Module One Internet Searches for Risk Management and Insurance Information Why online information sources? Types of information available on the Web Basic terminology Basic search tools Basic Google search Refining the basic search; searching within results Myths Noteworthy Web sites

5. Why Use Online Sources? You need information fast You need extremely current information You need dynamic information More convenient than printed resources Other reasons?

6. Types of Information Available on the Web Static –Rarely or never changes Online textbook Dynamic –Content constantly changing Ebay (Internet auction) News Weather Airline schedules Search results Frequently updated –Online reference material (e.g. IRMI-Online)

7. Basic Terminology Browser: Software that allows access to the Internet or World-Wide Web –Internet Explorer –Firefox

8. Basic Terminology URL: Uniform Resource Locator –The address where information resides –Example: http://www.irmi.comhttp://www.irmi.com http: Hypertext Transfer Protocol –identifies the type of information transfer www: World Wide Web irmi: Top-level domain name –identifies the owner of the site (e.g., International Risk Management Institute)

9. Basic Terminology Example: http://www.irmi.comhttp://www.irmi.com Common Top-Level Domains: –.comcommercial –.eduU.S. educational –.orgnoncommercial/non-profit –.govU.S. governmental (federal and other) State or Country Domains –.ukUnited Kingdom –.caCanada –.ca.usCalifornia, United States

10. Basic Terminology Hyperlink –Example: www.irmi.comwww.irmi.com –Clicking on the highlighted link opens the associated Web page –Often in color, underscored, or a button –Cursor changes to hand icon www.irmi.comwww.irmi.com

11. Hyperlink Examples

12. Types of Search Tools Search Engines (e.g. Google) Directory (e.g. Google directory) Query (e.g. ask.com)

13. Search Engine

14. Directory Approach

15. Directory Links

16. Query Approach

17. A basic Google Search: Go to www.google.com (type the address here, then )www.google.com Type search word or phrase here Click on Google Search button, or A Basic Google Search

20. Refining the Basic Search

21. Google Search Results: Page Titles

22. Google Search Results: Excerpt from Result Page Query Terms in Bold Face

23. Google Search Results: URL of Search Result

24. Google Search Results: URL and Size of Search Result

25. Google Search Results: Cached, Similar Pages

26. Google Search Results: Number of Hits

27. Search Tips Use quotation marks for phrases –Search [ mobile equipment ] or [ mobile equipment insurance ] or (better) [ insurance mobile equipment ] –NOT [ mobile equipment ] Start narrow: enter 6 to 8 keywords or phrases, then eliminate some if you dont get enough hits.

28. Search Tips (continued) Size doesnt matter. –Most search engines are case insensitive. Use nouns or objects. –Conjunctions (and, or), modifiers (adjectives, adverbs), and verbs are often ignored or useless. Always place main or unique subject first (insurance).

29. Narrowing the Search

30. Searching Within Results Use Edit/Find for.html documents. Use Readers Search for.pdf documents. Use Web sites Search function to find information within a Web site. Use Site map to find information within a Web site.

31. Using Browsers Edit/Find

32. Reader (PDF) Search Function

33. Use Web Sites Search Function

34. Use Site Map

35. Typical Site Map

36. Internet Myths Everything is on the Internet. Everything on the Internet is available free. Search engines find everything on the Internet. Search engines produce unbiased results.

37. Insurance/Risk Management Search Engine: askrims.org

38. Specialized Directory: www.UltimateInsuranceLinks.com

39. Preview of Modules 2 and 3 Module 2: Advanced Search Techniques Module 3: Searching IRMI-Online