1. Internet Applications
Chapter 7

2. Chapter Overview Discuss Intranet and its benefits
Discuss e-commerce and various forms of e-commerce
Discuss the security issues in the e-commerce environment.
Prepared by Mohammed Saher Hasan

3. Internet & Organizations
Since the inception of Internet, virtually all the industries have seen new levels of competition.
In order to survive in this competitive environment, organizations must perform their business at unprecedented level of effectiveness.
Internet has also made it possible for organizations to effectively collaborate with other organizations worldwide.
Prepared By Mohammed Saher Hasan

4. Internet & Organizations
Shortened product lifecycle: Time to market is becoming an ever- significant factor on the ability to achieve market share, profitability, and even survival as product lifecycle continue to become shorter.
Increased cost pressures: The need control cost, with the corresponding desire to improve productivity, continue unabated with renewed emphasis on the productivity of the knowledge workers.
Prepared By Mohammed Saher Hasan

5. Internet & Organizations
Increased demand for quality and customer service: As competition builds, the increase in customer’s expectation for responsiveness and personalized support is beginning to change the culture and operation of many industries.
Changing Markets: The need and ability to respond to ever-changing market forces continue to push the need to adapt and implement technology to be able to rapidly react.
New business model: Internet has facilitated new models of performing business; tele-working, supply chain management and virtual corporations.
Prepared By Mohammed Saher Hasan

6. The Internet & Intranet – Reasons
Universal communication: Any organization on the Internet can communicate with any other organization/ individual.
Performance: On a high level bandwidth network, the ability to transmit the audio and video files increases the level and effectiveness of communication.
Reliability: Internet technologies are proven, highly robust and reliable.
Cost: Internet technology cost are very low.
Standards: Internet standards (protocols) allow speedy and effective intercommunication between organizations/ departments.
Prepared By Mohammed Saher Hasan

7. Intranet Applications
Organization are using Intranet more and more for the following reasons:
Publications of corporate documents
Access into searchable directories
Corporate/ department/ individual pages
Simple groupware applications
Mail/
Software distribution.
Prepared By Mohammed Saher Hasan

8. E-Business & E-Commerce
E-commerce is a dynamic set of technologies, applications and business processes that link enterprise, consumers, and communities through electronic transactions.
E-commerce facilitates the electronic and physical exchange of goods, services, information, and capital.
Prepared By Mohammed Saher Hasan

9. E-Business & E-Commerce
E-commerce improves commerce through the use of many core technology tools:
The Web
Electronic data interchange
Electronic mail
Electronic fund transfer
Electronic benefits transfer
Electronic catalogs
Credit cards
Smart cards
Prepared By Mohammed Saher Hasan

10. E-Business & E-Commerce
E-commerce strategies allow businesses to use electronic alliances to speed the delivery of product and services to market.
E-commerce involves buying and selling goods and services online, usually in the form of business-to-business (B2B), business-to-commerce (B2C), consumer-to-consumer (C2C) and government-to-consumer (G2C).
Prepared By Mohammed Saher Hasan

11. Business-to-Consumer (B2C)
B2C is a form of e-commerce where the business organizations directly interact with the customer.
Biggest advantage of B2C is the disintermediation. In B2C, there is no need to worry about inventory, warehouse, wholesale issues.
Example: Buying Dell computer from
Prepared By Mohammed Saher Hasan

12. Business-to-Business (B2C)
B2B enables the business to reengineer their supply chain and establish a stronger partnership.
Cisco is the best example of B2B. Cisco uses its extranet for online sales and electronic purchasing, thus reducing the marketing, administrative costs.
ERP packages play a very important role in B2B environment.
Prepared By Mohammed Saher Hasan

13. Consumer-to-Consumer (C2C)
The global connectivity of the Internet and the interface of WWW supports transactions directly between consumers.
Example
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14. Government-to-Consumer (G2C)
G2C uses improved Internet technologies to make it easy for citizens and businesses to interact with the government.
Examples of G2C include electronic utility bill payments, providing speedy services to government services etc.
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15. Mobile Commerce
M-commerce is an extension of e-commerce, it involves selling of goods and services through wireless devices such as smart-phones and tablets.
Example: checking bank account information via your smart- phone, online purchase via the smart-phone.
Prepared By Mohammed Saher Hasan

16. Business on the Internet (Web Services)
There are four distinct business/ revenue models for doing business on the Internet.
Direct selling: a manufacturer directly selling the product on the Internet.
Selling advertising space: companies can generate revenues by selling adverting space on their websites.
Charging for content: news/ media companies charge subscription fees for online content.
Charging for service: yahoo.com charging for services.
Telephone service (VoIp): users can make phone calls by using broadband Internet connect. Example: Skype
Prepared By Mohammed Saher Hasan

17. Security of Transactions
Electronic fund transfer and electronic data transfer are the two important functions in e-commerce and m-commerce.
Since transfer of money and information over public network is unsecure, some security measures are needed to increase the security of e-commerce and m-commerce applications.
In e-commerce and m-commerce applications, security can be implemented via web seals.
Prepared By Mohammed Saher Hasan

18. Web Seals
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19. Portal
Portals are a Web application that uses a common interface and technology to tie together multiple related, but independent, content pieces or transactional applications.
There are some important aspects about a portal,
Common interface
Related
Independent
Example: iGoogle
Prepared By Mohammed Saher Hasan