1. REGISTRY INFORMATION SESSION
May 29, 2003

2. Additional Team Members
Panel Members
Ann Hagedorn - Industry Coordinator
Eileen Dickson - EUB Representative
Farhat Siddiqui - Business Change Manager
Ross Weaver - Industry Manager
Wally Goeres - Registry Manager
Additional Team Members
Shane Moore - Service Desk Team Lead
Sheryl Moody - Executive Assistant/Training Administrator

3. Information Session Approach
Registry Operations Update – Wally Goeres
Current “Hot Topics” – Ann Hagedorn
EUB Update – Eileen Dickson
Provisional Assessment Update – Farhat Siddiqui
Registry Enhancements – Ross Weaver
Open Questions
Gas Received from a Pipeline
If at any time you have a new question…fill out a card
Questions/clarification requests from the floor…please speak up!

4. REGISTRY OPERATIONS UPDATE
Original Issues at “Go-Live” – Current Status
Performance Initiatives (40+) and Resulting Gains
Registry Statistics

5. 1. Original Issues at “Go-Live” - Current Status
Batch Performance
On-line Performance
Change Management Statistics
Provisional Assessments (DOE)
EUB “problem wells”
Non-compliance “shadow” fees (EUB)

6. Batch Performance: Dramatic Improvement
March-April sample day: 4x increase in throughput
Allocations re-write should bring further increase

7. On-line Performance

8. Change Management Statistics

9. Change Management Statistics

10. 2. Performance Initiatives Observed Improvements – EUB Infrastructure
Registry process is keeping pace and turn-around time has improved by 400%.

11. Observed Improvements - Ministry Reports
Registry process kept pace and was completed within 15 minutes of last submission.

12. Observed Improvements
Peak day in March had only 31% of jobs completing within 2 hours

13. Observed Improvements
Peak day in May had 66% of jobs completing within 2 hours

14. Observed Improvements
April’s On-line response time improved 500% as a result of:
Tuning of the On-line Volumetric Edit Submission
Tuning Allocation database indexes

15. 3. Registry Statistics (Nov 02- Apr 03)
7236 User IDs established
16.2 million on-line “hits” (50,000/hour at peak periods)
Monthly batch transactions (e.g. March 2003)
DOE 22,250
EUB 20,414
Industry 23,419
TOTAL 66,083
Service Desk calls to March 03: over 23,000
Training
# of Learners and Supervisors 4,920
# of folders studied 81,848
# of folders completed 75,839
Total number of online courses 62
Total number of active job aids 43
Registry Communications
Broadcast Messages 150+
Tips 40+
Alerts 60+
Mark, do you mean “Transactions” processed or “batch files” processed? I think it’s the latter because some batch file have many transactions. Batch files certainly has more impact on the audience.

16. Registry Service Desk Statistics
Average calls/day
Average call duration minutes
Average speed of answer <30 seconds
Target < 75 active assignments
Staffing from 10 at peak, now reduced to 6

17. Current “Hot Topics”
USA Passwords
Training Modules & Red Folders

18. Registry USA Passwords
Have you changed your PRIMARY_USA password?
Currently 519 USA passwords have expired and still require changing.
You must change your USA password in the Registry now to avoid problems later
After approximately June 15, 2003 these USA passwords will only be changed by contacting Client Registry in Edmonton. You will not be able to use the Registry and do it yourself.
The PRIMARY_USA id and the BACKUP_USA id are the only two that can make security and access changes for your BA in the Registry.
The USA at your BA can reset the password for another (working) user as necessary.

19. WHY SHOULD I CHECK FOR RED FOLDERS?
Training Modules
There are more than 19,600 red folders with content that has been updated, but not yet reviewed.
WHY SHOULD I CHECK FOR RED FOLDERS?
Additional job aids and case studies are being added on an ongoing basis. Online courses are being modified to keep current with Registry changes. Learners are notified within the Performance Support System through RED FOLDERS.
Helps you keep pace with changes, staying up to date will save time in the long run
We have added an evaluation question that is directly related to the new material – answer the question correctly and the folder will return to a black (complete) status.

20. EUB NON-COMPLIANCE UPDATE

21. EUB Non Compliance CAPP letter requesting EUB:
Maintain shadow billing until non-compliance reports are working correctly
Review metering difference over 20% and oil imbalance
Grace Period for pending amendment due to auto populated volumes

22. EUB Non Compliance Shadow Billing Extended
Registry changes are expected to be implemented by the end of June 2003
EUB extension of shadow billing to September production month
Payable invoices will be generated for the October production month
EUB expects all outstanding errors from Registry inception to be corrected or they will be subject to fees

23. Metering Difference over 20% and Imbalance Errors
EUB has agreed to the following:
Oil
No change
The EUB does not concur with a request for a tolerance
Gas
No fee on metering differences greater than 20% if the volume does not exceed m3
Exception
Metering difference 100% or over regardless of volume will continue to be subject to the non-compliance fee
Water
No fee on water metering differences
EUB will monitor and if necessary a revised enforcement mechanism may be developed
If required, any enforcement action would be applied only to production months from the date of implementation
The EUB reserves the right to require amendments if determined by audit

24. Grace Period – Pending amendment due to auto populate
Following further review and discussion Industry and EUB agreed to monitor the levels of such fees and seek other means of resolving the issue.

25. Pending DISP and/or Pending PURDISP with no submission
Total errors
March 2003
February 2003
January 2003
December 2002
November 2002
October 2002
1704
195
339
295
332
262
281

26. April Top 4 Errors Metering Difference >20% Gas Water
Facility is missing for current month
Well is missing for current month
Imbalance cannot exist for product
1242
572
670
994
641
630

27. EUB Non Compliance

28. EUB Non Compliance

29. Volumetric Data Errors

30. PROVISIONAL ASSESSMENT UPDATE

31. PROVISIONAL ASSESSMENT TRENDS

32. PROVISIONAL ASSESSMENT CHARGES

33. REGISTRY ENHANCEMENTS

34. Enhancement and Cost Overview
Enhancement Area
Cost*
$000’s
Notification/ Inbox Changes 55
Pipeline Splits
285
Partner Reporting
145
Non-Compliance Report CSV Format 40
Testing/Training/IRT Requirement 75
Total Requirements
600
+/- 30% Estimates
Company by company charge-out est. now available

35. Enhancement Items Performance/ Incidents/Stability
Industry's top priority is attainment of targeted performance levels, demonstration of consistent levels of stability month-to-month, and correction of key defects.
Performance targets have been proposed by Industry and are being reviewed by Steering Committee

36. Enhancement Items 2. Notifications/Inbox
Validation Results: Show "Success" or "Failure"
Validation Results: Show "Description” (file name)
BA Inbox: Return to where left Inbox listing after viewing a notification (Vs Top of listing)
BA Inbox: Permit sort by recipient name

37. Enhancement Items Pipeline Splits Server-to-server functionality
Pipeline “accept/reject” function
Allow submission of Shipper list without Shipper BA ID's (DUNs number issue)
Allow custody transfer operators to specify “valid owner” list
Allow reporting of split at stream level such as Unit or Well Group (vs. shipper/ owner/well)
Volumetric truck ticket functionality
IRT/IBC reviewing overall support for splits

38. Enhancement Items 4. Partner Reporting
Functionality to report operator calculated oil crown royalty volumes and the allocation of those volumes to wells/owners
Archive report request parameters.
Functionality to permit access to certain data under the “security blanket” for specified partners

39. Enhancement Items 5. CSV version of the EUB non-compliance report
Stage 1: Summary report provided in CSV and PDF automatically on user-requested and Registry-generated NC reports.
Stage 2: Detail components also available in CSV

40. Enhancement Roll-out (1)
Notifications/ Inbox
ASAP after funding confirmation
Non-Compliance Report in CSV Format
Expected availability later in June.
Pipeline Splits
Beta Liquids Pipeline: Testing in May 03
Further roll-out and development contingent on Producer/ Pipeline support

41. Enhancement Roll-out (2)
Partner Reporting
Confirm Funding Approach
Prepare and test Registry, vendor and client system changes
Beta sites: October 03 (Sept 03 production) begin parallel runs, cutting over to exclusive Registry application as appropriate
All producers migrate to Registry Partner Reporting by March 04

42. Contacts Registry EUB DOE Phone (403) 297-6111 (Calgary)
Phone (outside Calgary)
Fax (403)
EUB
EUB non compliance issues/questions
EUB invoice issues/questions
Fax (403)
Phone (403)
DOE
DOE Gas Royalty issues/questions
Fax (780)
Phone (780)

43. Questions and Answers

44. Gas Received From a Pipeline
Gas flowing in to and out of a pipeline must be through a meter station.
There are many different subtypes of meter stations
All meter stations are set-up by the pipeline operator
Each meter station subtype has specific reporting rules
Each meter station is set-up with a unique ID AB MS #######
Each meter station reports gas flowing in a single direction

45. Gas Received From a Pipeline
Subtypes of meter stations
631- Field Receipt
632 – Interconnect with Auto populate
633 – Interconnect with No Auto populate
634 – Interconnect Non Reconciled
635 – Summary or Non Reporting Receipt
636 – Non Reporting
637 – NEB Regulated Field Receipt
638 – NEB Regulated Interconnect
Applicable to Producers
Applicable to Pipelines only
Reported in the “from/to” field only

46. Gas Received From a Pipeline (Fuel Gas)
Field meter stations indicate the gas is received from the field into the meter station and then into the PL
Interconnect meter stations indicate the gas is coming from (off) a pipeline
Interconnect meter stations can be between two pipelines ie. gas moves from Nova PL to Atco PL ….or
Interconnect meter stations can be between one pipeline and a production facility ie. gas moves from Nova PL to BT, GP or IF for fuel

47. Gas Received From a Pipeline
Subtype 632 used when the pipeline (meter station operator) does not control the measurement of gas.
Subtype 633 should be used when the pipeline (meter station operator) controls the measurement of the gas.
In both instances The connecting facility operator will be named as CSO (Common Stream Operator). The CSO will report the MS receiving gas from the disposing PL and the other facility (BT, GS, GP, IF or PL) will report the receipt from the MS.
Currently auto-populating to upstream facilities is not working for these MS subtypes. This and other additional changes are being looked at to streamline the MS reporting but are not currently available.

48. Gas Rec’d From a Pipeline (Return Fuel Example)
Meter Station
Sub Type 632
or 633
Gas for fuel MS BT
Gas for Sale GP MS GS
Meter Station
Sub Type 631 BT BT

49. Gas Rec’d From a Pipeline (Purchased for Fuel)PL
Meter Station
Sub Type 632
or 633 BT MS
Gas for fuel BT
Gas for Sale GP MS GS
Meter Station
Sub Type 631 BT BT