1. The HRM Process Functions of the HRM Process
Identifying and selecting competent employees
Providing employees with up-to-date knowledge and skills to do their jobs
Ensuring that the organization retains competent and high-performing employees
Learning Objective #2
Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Ninth Canadian Edition
Copyright © 2009 Pearson Education Canada

2. Exhibit 11.2 The Human Resources Management Process
Environment
Decruitment
Recruitment
Human
Resource
Planning
Selection
Orientation
Training
Performance
Management
Career
Development
Compensation
and
Benefits
Identification and Selection
of Competent Employees
Adapted and competent
employees with up-to-date
skills and knowledge
Competent and high-performing employees who
are capable of sustaining high performance over
the long term
Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Ninth Canadian Edition
Copyright © 2009 Pearson Education Canada

3. Environmental Factors Affecting HRM
Labour Union
An organization that represents workers and seeks to protect their interests through collective bargaining
Collective Bargaining Agreement
A contractual agreement between an organization and a union, covering:
Wage, hours, and working conditions
Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Ninth Canadian Edition
Copyright © 2009 Pearson Education Canada

4. Environmental Factors Affecting HRM
Legislation Affecting Workplace Conditions
Canada Labour Code
Occupational Health and Safety Act
Workplace Hazardous Materials Information System (WHMIS)
Employment standards legislation
Antidiscrimination Legislation
The Charter of Rights and Freedoms and the Canadian Human Rights Act
The Employment Equity Act
Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Ninth Canadian Edition
Copyright © 2009 Pearson Education Canada