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Principles of Management Bill Klinger

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1 Principles of Management Bill Klinger
Introductions Me You Syllabus Class procedures Class expectations Daily Listen to 1130 AM Watch CNBC Read business section of newspaper

2 Course Overview What is management? The business environment
What managers do Planning and decision making Organizing Leading Controlling

3 Issues in Management Theory Try to answer the questions: Why
What will happen if… How do I get… History Learn from others Microsoft Google 3M Toyota Lacoste What works and what doesn’t Practice

4 Thinking Differently Simon Says

5 Introduction to Management

6 Becoming a Manager Requires a mixture of: Ability Born with this
Knowledge / Experience From education From observation From doing Effort

7 Management Definition
A set of activities (including planning and decision making, organizing, leading, and controlling) directed at an organization’s resources (human, financial, physical, and information), with the aim of achieving organizational goals in an efficient and effective manner. Do not memorize this! Understand it.

8 Basic Functions of Management
Planning and decision making Organizing Controlling Leading

9 Levels of Management Top management (executive) CEO, CFO, etc.
People with “president” in their title Middle management Director Department head Regional Manager First-level (first-line) management Supervisor Manager Foreperson

10 Management in Practice
Video Southwest Airlines – Lead with LUV

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