1. Increased Efficiency and Effectiveness
The Next Level of Persuasive Communication
Increased Efficiency and Effectiveness
Version X
July 2017

2. Effective Format. Persuasive documents & presentations
Effective Format Persuasive documents & presentations that communicate customer value
Efficient Creation Streamlined and expandable entry screens and exports
Focused Reuse Collaboration and content reuse focused on specific customer

3. Consolidate Entry Screens and Guidance
Improve Evidence Formatting Functions
Clarify How Draft Entries Populate Final Document
Simplify Translations
Streamline TCO Process

4. Time Savings Installation One-Time install with dynamic update.
Usage feedback quickly addressed.
System Performance Start up, processing and update performance improvement.
Document Creation Streamlined screens, focused guidance and content reuse save time.

5. Customer Organization
Convergence
MSPW brings together the requirements of all parties:
EM Marketing
EM Management
Customer Organization
Online Document Database
Distributor
Alliance
Sales Engineer
FES Engineer

6. Consolidate Entry Screens and Guidance
Document creation process improved with streamlined entry screens and guidance.
TCO – Entry Screens
Three Primary Document Creation Steps

7. Consolidate Entry Screens and Guidance
The embedded E-Learn has been updated to provide concise explanation of method
and software. The E-Learn chapters are linked to screen PinPoint help icons.
MSPW Notices

8. Consolidate Entry Screens and Guidance
The Case screen includes the Customer information and the information and photo used on the export Cover.
Draft Case Screen with Customer information, Cover Photo and Overall Customer Result.

9. Consolidate Entry Screens and Guidance
The Worksheet screen is the primary entry screen. Most of the document content is entered on this screen. The persuasive structure is used to organize key ideas and supporting detail. The expanding structure is used for one or multiple recommendations.
Draft Worksheet Screen for one or multiple recommendations.

10. Consolidate Entry Screens and Guidance
The Closing screen includes Next Actions, Appendices and Signatures. A default signature
Is saved in the Settings screen. The first signature auto populates Performance Summary.
Draft Worksheet Screen for one or multiple recommendations.

11. Improve Evidence Formatting Functions
Evidence formatting improvements for adding and editing images, tables, charts and
graphs. Evidence blocks automatically expand to maximize view of evidence.
Draft Worksheet Screen in Expanded View.

12. Clarify How Draft Entries Populate Final Document
The Final screens provide an exact preview of the exported document with clear
Explanation of how each section is populated from Draft screen entries.
Final Cover screen with auto-sentence icons on the right.
This preview includes guidance to show where each part of the final document is populated from. Users can easily adjust and move to the source entry screen.

13. Clarify How Draft Entries Populate Final Document
This preview includes
guidance to show where each part of the final document is populated from. Users can easily adjust and move to the source entry screen.
Final screen Auto-Sentence popup shows a user the content source and destinations. User can edit or navigate back to source screen.

14. The remaining Auto Sentences can be easily viewed and adjusted.
Improved Translation Support
Auto Sentences have been reduced and simplified to improve support of all languages.
The remaining Auto Sentences can be easily viewed and adjusted.
If needed, Auto Sentence adjustments and corrections can be sent to the MSPW support team using the “Support Report” feature included in the Auto Sentence popup form.
Final screen Auto-Sentence popup shows a user the content source and destinations. User can edit or navigate back to source screen.

15. Improved Translation Support
Below is an example of how the auto sentences have been simplified to eliminate translation issues. The Recommendation and Result fields are now handled as two separate fields. They are no longer combined as one auto sentence.
Final screen Auto-Sentence popup shows a user the content source and destinations. User can edit or navigate back to source screen.

16. Key Ideas (Highlights and Discussion)
Persuasively Organized Information
Key Ideas (Highlights and Discussion)
Information directly supporting key ideas (Discussion)
Implementation instructions (Discussion)
Background that does not directly support key ideas (Appendix)
Online Document Database

17. Investigation Summary Instructions
To maintain the top-down persuasive structure of MSPW documents, detail information and evidence should be included in the main document only when it supports one of the key ideas.
Detailed information that does not directly support a key idea should be included as an appendix. This provides the detailed information for reference but does not dilute the core value message.
Online Document Database

18. Context for recommendation and result
Investigation Summary
For EBR, EBP and MSP templates, the detailed information from your investigation summary should be added in the following locations:
Screen Location
Entry Instructions
Final Document
Purpose
Worksheet,
Case section,
Customer Need field
Brief summary of customer need (problem or opportunity) that recommendation will solve
Highlights,
First paragraph
Context for recommendation and result
Validating Evidence,
Solution,
Customer Need, and Cause(s)
Enter investigation findings below the Customer Benefits the findings validate.
Follow the evidence instructions to maintain the top down organizational structure.
Discussion, Customer Benefit and Evidence Subsections
Validating proof supporting a recommendation and its result
Appendix, Investigation Summary
(Optional)
Provide 1 to 5 pages of detailed investigation background including how investigation was performed.
Appendices
Overall investigation background
Online Document Database

19. Streamline TCO Process
The TCO section includes a Summary screen that shows a preview of the Final TCO
Summary. This screen includes options Combined TCO Sections and Years of Savings.
TCO Summary screen. Shows preview of Export TCO Summary page.

20. Streamline TCO Process
The TCO module includes an optional TCO library. When a user selects a pre-defined TCO
from the library, the set of inputs and calculations are added to the current document.
TCO Start screen. Shows only when a new TCO is created.

21. This makes the TCO process more user friendly and efficient.
Streamline TCO Process
The new Calculations screen has merged the Build TCO and Preview TCO into one screen.
This makes the TCO process more user friendly and efficient.
TCO Calculation(s) screen.

22. Streamline TCO Process
The Add Calculation form has been improved to show all pre-defined calculations in one list with multiple filter options.
TCO Calculation(s) screen with simplified Add Calculation form.

23. Dynamic Update
Template Descriptions
Embedded Notices
Embedded Survey
Support Report
Database Search

24. Users have an option to postpone the install if needed.
Dynamic Update
The new version is installed one time. Future updates are dynamically installed.
Users have an option to postpone the install if needed.
Updates responding to field feedback are easily implemented and users will always have the latest version.
MSPW Dynamic Update

25. Template Icons are now located at the top of the My Files Screen.
My Files with Template Icons
Template Icons are now located at the top of the My Files Screen.
Icons can be clicked to create a new document and to view template description.
My Files with Template Description popup.

26. Users will receive notices in the built-in Notice menu.
Management Messaging and System Generated Notices are delivered to all users.
MSPW Notices

27. User surveys are pushed to all users in the built-in Survey menu.
Users can complete the survey within a defined number of days.
Completion results are collected in online database for reporting and analytics.
MSPW Surveys

28. Reports are sent directly to MSPW support team.
Support Report
Users can submit an Issue Report or Help Request while working in a document.
Reports are sent directly to MSPW support team.
Reports are stored in online database for analytics.
MSPW Support Team Issue Report

29. Online Document Database
Search by Template, User, Language, Customer Information and Recommendation
Online Document Database

30. to help you grow business
Version X
Ongoing improvements
to help you grow business
Expectations and next steps
Install Version X within 14 days of launch
Contact MSPW Support Team for assistance
Provide feedback