1. ISA The International Society of Automation
Training and Certification Overview

2. ISA’s Network of 350,000+ Automation Professionals
Identify Industry Needs
Raw Materials Processing
Discrete Parts Manufacturing
Engineering and Construction
Utilities
Develop Authoritative Technical Resources
Standards
Education and Training
Certification
Publishing
Conferences and Exhibits

3. ISA’s Impact on the World of Automation
ISA Solutions
Result
Industry Needs
INCREASED PRODUCTIVITY
Skilled Workforce
Fundamentals
Troubleshooting
Education and Training
Hands-on and unbiased
Expert Instructors
Objective Skill Assessments
Demonstrate proficiency
Recognize individual competencies
Certification
Certified Automation Professional
Certified Control Systems Technician
Best Practices
Networking opportunities
Case studies of best practices
Conferences and Exhibits
ISA Automation Week
Division and Section Conferences
Continuing Education
Resources available 24/7
Latest industry trends, applications
Publishing
Authoritative books
Widely read magazine, technical journal
Operational Excellence
Improve performance, operability
Reduce downtime, maintenance costs
Standards
150 consensus industry standards
Recriprical adoption with IEC

4. Attracting and retaining skilled workers
NEED: Skilled Workforce
SOLUTION: ISA Education and Training
What is the number one challenge facing industry today, according to experts and research findings?
Attracting and retaining skilled workers
Companies will differentiate themselves from the competition with knowledge and skills rather than assets
A shortage of qualified professionals will be the single largest barrier to growth for companies worldwide
Training and professional development programs have a proven track record of increasing value, productivity, and retention of automation workforces.

5. Automation Professionals Training Technical Skills Training
NEED: Skilled Workforce
SOLUTION: ISA Education and Training
Automation Professionals Training
Industrial Pressure, Level and Density Measurement
Industrial Flow Measurement
SIS/SIL (Reliability/Safety)
Basic and Advanced Control
Batch Control and MES
Cyber Security (ISA99)
Wireless Technology (ISA100)
P&ID Documentation
NEW Engineering Boot Camps
Automation Engineer Survival Training AEST
AEST System Integrator Version
Technical Skills Training
Fundamentals
4-20mA Instrumentation
Tuning
Troubleshooting
Electrical/Electronics
Data Communications
Digital Transmitters and Controllers
PLC
NEW Technician Boot Camps
Non-maintenance personnel
Advanced troubleshooting

6. ISA Hands On Training Your place Our place Any place in between
NEED: Skilled Workforce
SOLUTION: ISA Education and Training
ISA Hands On Training
Your place
Our place
Any place in between
Web Seminars
Online Training
eLearning

7. Our Place: ISA International Headquarters and the ISA Training Institute
The ISA International Headquarters and Training Institute building is located in the United States in Research Triangle Park, North Carolina. ISA’s professional staff works at this location. 11

8. Your Place: Customized Training
Any of our classes can be customized
A large pool of experts
Build training programs based on company requirements

9. The Training Cycle

10. ISA Training Needs Assessments
Based on the clients requirements
Written assessment, self assessment, interviews
Comprehensive report with training recommendations
ISA will develop a customized training needs assessment based on your requirements. Our experts work closely with organizations to design and develop these programs.
ISA also offers a standard needs assessment for technicians. This needs assessment is based on the competencies that technician’s must have as identified in ISA’s Certified Control System Technician (CCST) program.
The needs assessment consists of a written assessment, self assessment, and interviews with the technicians and their supervisors. From this information, training needs are identified.

11. ISA Certified Control Systems Technician I, II, III
NEED: Objective Skill Assessments
SOLUTION: ISA Certification
ISA Certified Control Systems Technician I, II, III
Tests proficiency in calibrating, documenting, troubleshooting, and repairing/replacing instrumentation
ISA Certified Automation Professional
Tests proficiency in the direction, design, and deployment of systems and equipment

12. Why a Certification Program?
Benefits Employers
Ensures a high level of skill and competency
Promotes safe practices
Serves as an objective third-party tool to bring employees to the same level of accountability
Qualification tool for new hires and contractors
Way to establish a pay for performance system
Benefits Individuals
Establishes a professional identity
Provides documentation and recognition of knowledge, experience and education
Opportunities for promotion, pay increases, job portability
Encourages life long learning and professional development
Let’s first answer the question – What’s the Value of a Certification Program to both individuals and industry?
Certification programs provide benefits to the employer and to the individual.
A certification program provides a mechanism for an employer to ensure a high level of skill and competency of employees and set a standard level of knowledge and skill for employees. Highly skilled employees help ensure that proper safety practices are used in a facility, protecting the workplace and public safety.
As you all know, more and more outsourcing of engineering functions has occurred in recent years. A certification program provides a standard tool to qualify new hires and contractors and can be used by industry to establish a pay for performance system.
Certification will have a tremendous impact on the entire industry in the years to come, because as competition for market share increases, so does demand for proven, qualified employees.

13. CAP Basics
Certified Automation Professionals (CAPs) are responsible for the direction, definition, design, development/application, deployment, documentation, and support of systems, software, and equipment used in control systems, manufacturing information systems, systems integration, and operational consulting.
Eligibility requirements
5 years experience, 4 year technical degree OR
10 years experience, with 2 years in position of responsible charge
Pass multiple-choice exam
Exam now available electronically or private offerings
Renewal required every 3 years
The first thing that the team of subject matter experts who worked with ISA on developing the CAP program had to do was to define what automation is and what the automation professional does and then the critical job skills needed to be proficient.
CAPs are responsible for direction, definition, design, development/application, deployment, documentation, and support of systems, software, and equipment used in control systems, manufacturing information systems, systems integration, and operational consulting.
The CAP program covers the entire field of automation for all industries, not just instrumentation in the process industries.
The certification will be available and valuable to automation professionals worldwide.

14. CAP Performance Domains and Technical Categories
Feasibility Study
Definition
System Design
Development
Deployment
Operations and Maintenance
Performance Domains
Basic Continuous Control
Discrete, Sequencing, & Manufacturing Control
Advanced Control
Reliability, Safety, and Electrical
Integration and Software
Deployment and Maintenance
Work Structure
Technical Categories

15. CCST Basics
CCSTs calibrate, document, troubleshoot, and repair/replace instrumentation for systems that measure and control level, temperature, pressure, flow, and other process variables.
Three Levels of CCST Certification
Eligibility Requirements
Five to thirteen years of experience (varies according to level of certification)
Pass multiple choice exam
Exam now available electronically or private offerings
Renewal required every 3 years

16. CCST Performance Domains
Approximate Percentage of Questions:
Level I
Level II
Level III
Calibration, Maintenance, Repair and Troubleshooting
77%
61%
19%
Project Start-Up, Commissioning, Loop-Check, Project Organization, Planning
16%
23%
13%
Documentation 7%
10%
Administration, Supervision, Management
N/A 6%
59%

17. A few Companies that Support ISA’s CCST Program
Alyeska Pipeline Service Co. - Anchorage, AK
Aristech Chemical - Haverhill, OH
Arizona Chemical - Dover, OH
Ashland Chemical - Portsmouth, OH
BASF Corp.- Geismar, LA
BP Oil Refinery
Biometrix - Boston, MA
City of Detroit, WWTP - Detroit, MI
Dist. of Columbia Water & Sewer
Las Vegas Valley Water District - Las Vegas, NV
Pfizer, Inc.- Groton, CT
Rohm & Haas - Louisville, KY
Sunoco - Tulsa, OK

18. Learn More!
Learn more about ISA’s training programs:
Learn more about CAP and CCST certifications:
Become an ISA Member:
Join the conversation!