1. Oracle Integration Cloud Best Practices Panel
Amit Patanjali
October 24, 2018

2. ICU Medical: Innovation in Medical Devices
ICU Medical connects patients and caregivers through safe, life-saving, life-enhancing medical devices. We provide clinicians around the world with innovative and cost-effective patient care solutions for unmet clinical needs.
Our products help clinicians improve patient outcomes by minimizing bacterial ingress that can cause bloodstream infections and preventing exposure to infectious diseases or hazardous drugs.
Amit Patanjali
Enterprise Integration Lead
EBS R12 Certified
16 years tenure

3. Business Case & Technical Challenges
Hospira Acquisition
February 2017 Acquisition
Complementary products portfolios will provide customers with a full suite of IV therapy devices and solutions
Makes ICU one of the world’s leading pure-play infusion therapy companies
IT Impact
Required the move of Hospira systems and capabilities to ICU’s systems and capabilities
Hybrid solution required do to both on-prem and cloud integrations
Speed to development critical as end of year deadline loomed

4. OIC Targeted Integrations
Design & Development
Commercialization
Production
Revenue Management
Reporting &
Compliance
OIC Integration Layer
Agile
Product Data Hub
Oracle EBS
EDI
ERP
Demand Planning
Supply Planning
Model N
Contract Authoring
Contract and Price Management
Chargebacks and Rebates Processing
Medical Rebates Processing
Customer Specific Pricing
FSS Compliance
Reporting
Government Pricing Calculation
Product Data Record/ Parts & BOMs
Quality Management System
SOPs
CAPA
Audit
Management Review Reports
Documents
Regulated
Non-Regulated
Design / Change Control for Parts, BOMs, and Documents
Product Creation
Customer Data Hub
Oracle DW
Enterprise Reports
Customer Creation
Service Cloud
Global Complaint Management System
Customer Data Management
Quote Maker
Customer Quotes
Optymyze
Incentive Compensation

5. Example OIC Integration

6. Technical & Business Highlights
Technical Highlights
Leveraged Oracle OIC to orchestrate product change orders from Agile PLM to Oracle EBS and Product Data Hub (PDH)
Utilized Agile API web service to retrieve change order details
Implemented local and global fault handler for exception processing
Benefits
Simplified the integration process
Real time data exchange in hybrid cloud integration
Laid groundwork to leverage Oracle OIC as the enterprise-wide solution

7. OIC Best Practices
Use a Canonical Model to define a change order for simplified mappings to target systems
Use scripts to export / import integrations to keep the source in code repository
Use a common fault handling pattern in all integrations to create consistency with notifications and retry logic
Develop common reusable services where possible to integrate with external systems to prevent duplicate logic and provide a layer of separation between source and target systems
Use database procedures for complex data operations, which facilitates easily testable logic and reduces complexity in the integration itself
Implement a dashboard for business users to track, and if necessary, reprocess messages
Find an experienced partner like AVIO Consulting to help you through the journey